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    service representative - Miami, United States - First BanCorp

    First BanCorp
    First BanCorp Miami, United States

    1 week ago

    Default job background
    Description

    SERVICE REPRESENTATIVE (TELLER)

    Essential Functions:

  • Accept cash items deposits, and complete regulatory forms and logs are required.
  • Verifies amounts on deposits and examines checks for endorsement.
  • Enters deposits in depositors' passbooks, if applicable, or issues receipts to customers.
  • Cashes checks and pays out money upon verification of signatures and customer balances.
  • Places hold on accounts for uncollected funds.
  • Balance cash and ATM (if applicable) transactions daily. Process general ledger entries as required.
  • Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
  • Provide additional customer service, including sell domestic exchange, travelers' checks, money orders, cashier checks, payments of loans and pay off, payments of safe deposit box, etc.
  • Maintain proper log of official checks, night depository, etc.
  • Promote Bank's services and cross-sale Bank's products.
  • Make concentrated efforts to solve customer problems.
  • Make recommendations to supervisor about possible methods to improve department functions.
  • File signatures cards and maintain supplies for the teller area.

    • Competencies:

  • Customer focus
  • Building strong relations
  • Communication
  • Business acumen
  • Problem analysis & solution
  • Ownership
  • Vision & values
  • Collaboration & teamwork

    • Required Education and Experience:

  • Previous cash handling experience
  • Strong knowledge of Microsoft Office
  • Good mathematical and communication skills

    • Preferred Education and Experience:

  • A formal training as a teller in a finance institution
  • Three years of experience in a similar job or equivalent combination

    • Other Duties

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