Edward Vergara

My proficiency with technology is not just a skill; it's a fundamental part of how I excel in my role. I leverage the latest tools and platforms to identify and engage with prospective clients more effectively. From utilizing CRM systems to track and nurture leads to harnessing data analytics for precise market insights, I make technology work for me to drive sales.

Furthermore, my customer service skills are second to none. I have a proven track record of building strong, long-lasting relationships with clients. I actively listen to their needs, address their concerns promptly, and provide tailored solutions that exceed their expectations. My ability to empathize and communicate effectively ensures that customers feel valued and understood throughout their journey.

Moreover, I don't just keep up with technological trends; I stay ahead of them. I'm proactive in seeking out and adopting emerging tech solutions that give me a competitive edge. This forward-thinking approach has consistently allowed me to adapt to changing market dynamics and deliver results that exceed targets.

In short, being tech-savvy isn't just a buzzword for me; it's a core competency that underpins my success as a salesman. My assertive tech-driven mindset, combined with my exceptional customer service skills, is what sets me apart in the sales arena. I'm not content with the status quo; I'm always on the lookout for ways to leverage technology to close deals, streamline processes, and maximize revenue while ensuring an outstanding customer experience.

Since 2019, I have been employed at MetroPCS, where I initially joined as a Sales Representative. In this role, I played a crucial part in driving sales and ensuring exceptional customer service. Through my tech-savvy approach and strong customer focus, I consistently met and exceeded sales targets while fostering positive client relationships.

In recognition of my outstanding performance, I was promoted in 2022 to the position of Shift Supervisor. As a Shift Supervisor, I took on additional responsibilities, including overseeing the daily operations of the sales team, coordinating schedules, and ensuring that all staff members provided top-notch service. My leadership skills and dedication contributed to a more efficient and customer-centric work environment.

Throughout my tenure at MetroPCS, I have continuously demonstrated my commitment to excellence in sales and customer service, earning promotions and recognition for my contributions to the company's success.

Currently studying Veterinary Science at FIU