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Miami
Justin Sandoval

Justin Sandoval

9 Years Of Customer Service And Sales

Customer Service / Support

Miami, Miami-Dade County

Social


About Justin Sandoval:

Currently looking for remote work. I can start as soon as possible. I will only accept salaries of base only or base with commission pay. Please don' contact me if your offering 100% commission.

Experience

July 2016- July 2017 
Allstate Insurance Agent Susan Musella Polizzi  
Telemarketer and Customer Service Agent 
Sold insurance policies to potential clients and assisted current clients of that time on issues or questions on their current policies.  
Lynbrook, NY  
 

July 2017- November 2017  
Vector Marketing 
Sales Representative 
Sold Cutco’s kitchenware to potential customers through social media and telemarketing. 
Lynbrook, NY  

 

May 2018- November 2018  
New York State Solar 
Solar Outreach Agent 
Sold solar panels from door to door knocking to people by educating them on the benefits of the New York state’s tax incentive of going solar. I had to meet performance expectations for management from appointments set, qualified homes for solar, and deals closed.
Hicksville, NY  
 

July 2015- March 2020 
East Coast Marketing Solutions 
Manager Of Sales And Collections 
My team and I solicited potential clients through phone conversations on our company’s program on reducing their merchant cash advance loans with their lenders by negotiating lower outstanding balances on their behalf. I also called clients who were in debt with business loans from our company’s financing department to make their payments to us until they’ve paid in full to agreement. Internally I’ve also managed company payroll, invoice billing, employee Human Resources policies, company meetings, inventory, candidate interviews, training, the call center, CRM software administration and employee benefits for the company. 
Freeport, NY 
 

June 2020- October 2020 
Harvest Power LLC
Remote Telemarketer 
Sold solar panels to potential customers over the phone and educated them on the benefits of the state's tax incentives. On a daily basis, I had to determine who's eligible for solar based on inbound/outbound telephone screenings with homeowners through a series of questions. I scheduled home owners who were eligible/interested in solar for appointments with the sales representatives to close deals. I had to meet daily, weekly, and monthly performance expectations from call volume, sales, appointments and customer service quality.
Islip Terrace, NY

 

January 2021-May 2024 
Workers Benefit Fund 
Remote Customer Service Agent 
Conducted healthcare screenings with clients to assist them in Medicaid and Medicare enrollment. I had performance expectations that I had to meet on a daily, weekly and monthly basis based on inbound/outbound call volume, activities completed, weekly performance scores, and customer service quality.
New York, NY 
 

Education

2013-2017 
East Rockaway High School  
High School Diploma  
 

2017-2019 
Nassau Community College  
Associates Degree 
Majored in Education 
 

2019-2021 
Suny Oswego
Bachelor's Degree 
Majored in Education  
 

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