Jobs
>
Medford

    Patient Care Coordinator - Medford, United States - OnePeak Medical

    OnePeak Medical
    OnePeak Medical Medford, United States

    2 weeks ago

    Default job background
    Description
    Job DetailsJob LocationMFS
    • Medford, ORPosition TypeFull TimeSalary Range$ $23.
    15 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryHealth CareDescriptionOnePeak Medical is hiring a full-time FLOAT Patient Care Coordinator to provide coverage at all of our awesome Southern Oregon ClinicsIf you are a results-driven individual with an interest in changing lives through an innovative approach to health and wellness you will want to join our amazing TRIBETHE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients.

    MISSION | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.

    VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.

    VALUES | TRIBETEAMWORK. Collaborating to create a meaningful OnePeak experience RESPECT. Listening without judgment and communicating with positive intentINFORMED. Communicating, educating, and owning essential informationBALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spiritEXCELLENCE.

    Boldly expecting the best and being empowered to deliverJob Summary:

    At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes.

    We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being.

    Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles.

    As a Patient Care Coordinator, you will be the initial point of contact for patients and visitors, whether in person or over the phone.

    Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service.


    Responsibilities and Duties:


    Provide outstanding customer service, offering a warm and positive welcome to patients and visitors, both in person and via phone.

    Ensure accurate listing of the Primary Care Provider (PCP) in the patient's chart.

    Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords.

    Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments.
    Register patients and update their demographic and insurance information, as well as the patient portal.
    Scrutinize schedules to guarantee accuracy in appointments and visit preparedness.
    Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes.
    Confirm the correctness and update the method of payment (insurance or cash pay) at each appointment.
    Collect payments when necessary, including copays, outstanding balances, or no-show fees, and document them in the EPM. If a patient cannot pay, document the reason.
    Maintain the reception desk, waiting areas, and office files.
    Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary.
    Attend department and clinical meetings as scheduled.
    Complete end-of-day responsibilities.
    Fulfill any additional responsibilities as required to support OnePeak Medical.


    QualificationsQualifications:
    Demonstrate T.R.I.B.E. values (Teamwork, Respect, Informed, Balance, Excellence).Hold oneself accountable for achieving measurable, high-quality, timely, and cost-effective results.
    Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere.
    Effectively communicate with patients, staff, and providers.
    Display confidence and skill knowledge.
    Uphold company core values and treat others with respect.
    Possess good judgment, making timely and sound decisions.
    Embrace an attitude of continuous improvement.
    Demonstrate strong interpersonal skills and professionalism.
    Excel in listening, with a willingness to accept constructive feedback.

    Maintain strict adherence to patient confidentiality standards as outlined by HIPAA.Manage time effectively, with the ability to multitask, prioritize, and organize workloads.

    Thrive in a fast-paced environment.
    Be flexible and able to meet business needs, involving travel to other clinics.
    Possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance requirements.


    Education and Experience:
    High school diploma or equivalent Required6 months of customer service experience Required6 months of front desk reception or scheduling experience in a medical office Strongly preferredPrior PM/EHR experience Strongly preferredProficiency in Microsoft Office Suite Strongly preferredComputer/Tech Savvy Strongly preferredKnowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs Strongly preferredBenefits:Medical, Dental, Vision, and Life Insurance Voluntary Critical Illness, Accident, and LTD plansFlexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP)401(k) Retirement Plan with Company MatchPeak BucksEmployee, Friends, and Family DiscountsPaid Time Off and Paid Holidays Paid Parental Leave
  • Sapphire at Ridgeview

    resident care coordinator

    3 weeks ago

    Sapphire at Ridgeview Medford, OR , USA, United States

    RV1 · $22- $25 per hour (DOE) · Full-time, Day Shift · JOB SUMMARY: · A Resident Care Coordinator will work closely with the Health Services team in our Community Based Care facility to ensure the quality care of all residents. This position plays an important part of organizing ...

  • OnePeak Medical

    Patient Care Coordinator

    2 weeks ago

    OnePeak Medical Medford, United States

    At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services t Care Coordinator, Patient Car ...

  • OnePeak Medical

    Patient Care Coordinator

    2 weeks ago

    OnePeak Medical Medford, United States

    OnePeak Medical is hiring a full-time FLOAT Patient Care Coordinator to provide coverage at all of our awesome Southern Oregon Clinics · If you are a results-driven individual with an interest in changing lives through an innovative approach to health and wellness you will want t ...

  • Family Health Center of Marshfield, Inc.

    Managed Care Coordinator

    1 week ago

    Family Health Center of Marshfield, Inc. Medford, United States

    Job Description · Job DescriptionThe Managed Care Coordinator completes insurance requirements and provides case management as needed for services performed in various patient seeing settings. The individual obtains and provides insurance benefit information to patients and patie ...

  • OnePeak Medical

    Patient Care Coordinator

    2 weeks ago

    OnePeak Medical Medford, United States

    Job Details · Job Location · MFS - Medford, OR · Position Type · Full Time · Salary Range · $ $23.15 Hourly · Travel Percentage · Up to 25% · Job Shift · Day · Job Category · Health Care · Description · OnePeak Medical is hiring a full-time FLOAT Patient Care Coordina ...

  • OnePeak Medical

    patient care coordinator

    3 weeks ago

    OnePeak Medical Medford, OR , USA, United States

    Job Details · Job Location · MFS - Medford, OR · Position Type · Full Time · Travel Percentage · Up to 25% · Job Shift · Day · Job Category · Health Care · Description · OnePeak Medical is hiring a full-time FLOAT Patient Care Coordinator t to provide coverage at all of our aweso ...

  • RegalCare at Glen Ridge

    Medical Records/central Supply Ft 8-4pm

    2 weeks ago

    RegalCare at Glen Ridge Medford, United States

    **Job Title: Medical Records/Central Supply Coordinator** · **Company**: RegalCare at Glen Ridge · **Location**: Glen Ridge, Medford, MA · RegalCare at Glen Ridge is a premier healthcare facility committed to providing compassionate care and support to our residents. We strive to ...

  • Southern Oregon Home Health

    Licensed Practical Nurse

    2 weeks ago

    Southern Oregon Home Health Medford, United States Full time

    We are hiring for a Licensed Practical Nurse. · At Southern Oregon Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communitie ...

  • Southern Oregon Home Health

    Registered Nurse

    3 weeks ago

    Southern Oregon Home Health Medford, United States Full time

    We are hiring for a Registered Nurse for Jackson County. · Salary based on full-time employment and max productivity: $47.00 to $50.00 per hour · At Southern Oregon Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful co ...

  • RegalCare at Glen Ridge

    Scheduler

    3 weeks ago

    RegalCare at Glen Ridge Medford, United States

    **Job Title: Scheduler** · **Location**: Regal Care at Glenridge · **Employment Type**: Full-time · **About Us**: Regal Care at Glenridge is a premier skilled nursing facility dedicated to providing high-quality care to our residents. We are committed to creating a compassionate ...

  • Concern Housing

    Quality Improvement Coordinator

    2 weeks ago

    Concern Housing Medford, United States

    Concern Housing is seeking a Quality Improvement Coordinator to participate in the overall execution of Quality Improvement and Compliance Department activities; including but not limited to audit activities, incident management, program support and policy and procedure implement ...

  • UCP of Long Island

    Residence Manager Opwdd

    3 weeks ago

    UCP of Long Island Medford, United States

    UCP Long Island is a not for profit agency whose mission is to advance the independence, productivity and full citizenship of persons with cerebral palsy and other disabilities. We are proud of our more than 60 year history in creating opportunities and helping to fulfill the dre ...

  • Fresenius Medical Care

    Acute Registered Nurse

    2 weeks ago

    Fresenius Medical Care Medford, United States Full time

    POSITION FEATURES: · Sign On Bonus Eligible · This position will cover Cambridge Spaulding and Charlestown Spaulding Hospital · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · MWF only no weekends no call. · No prior RN dialysis experience required; 12 weeks of ...

  • Mass General Brigham Community Physicians

    Registered Nurse, Care Management

    1 week ago

    Mass General Brigham Community Physicians Medford, United States

    **Registered Nurse, Care Management - Medford/Westwood · - Hybrid** · **About Us** · Mass General Brigham Community Physicians (formerly known as Partners Community Physicians Organization) is a member of the Mass General Brigham system, founded by Brigham and Women's Hospital an ...

  • Atrius Health

    Medical Secretary I

    3 weeks ago

    Atrius Health Medford, United States

    **Medical Secretary I** · *** · Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary ...

  • GUARDIAN HEALTHCARE LLC

    Rn for Home Healthcare

    3 weeks ago

    GUARDIAN HEALTHCARE LLC Medford, United States

    Guardian Healthcare is a certified nursing agency which focuses on care planning, healing, nursing back to health, building strength and optimal quality of life within the comfort of patients' homes. · Guardian Healthcare was co-founded by husband-and-wife team Jose and Zoraida d ...

  • UCP of Long Island

    Residential Program Supervisor

    3 weeks ago

    UCP of Long Island Medford, United States

    UCP Long Island is a not for profit agency whose mission is to advance the independence, productivity and full citizenship of persons with cerebral palsy and other disabilities. We are proud of our more than 60 year history in creating opportunities and helping to fulfill the dre ...

  • RegalCare at Glen Ridge

    Director of Maintenance

    3 weeks ago

    RegalCare at Glen Ridge Medford, United States

    **RegalCare at Glen Ridge** · **Director of Maintenance** · RegalCare at Glen Ridge is a premier skilled nursing and rehabilitation facility committed to providing exceptional care and services to our residents. We strive to create a warm and welcoming environment where residents ...

  • Ethos

    Rn Home Health

    2 weeks ago

    Ethos Medford, United States

    _RN Home Health_ · **(this is permanent hire, day-shift/full-time position with excellent full benefits/bonus packages combined with a competitive base salary)** · **Responsibilities**: · - RN's will administer skilled nursing care to patients requiring professional nursing servi ...

  • MelroseWakefield Healthcare

    Maintenance Worker

    2 weeks ago

    MelroseWakefield Healthcare Medford, United States

    We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices and community-based services providing care for communities throughout north suburban Bos ...