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- Strong verbal and written communication skills.
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- Computer skills, including Microsoft Windows and Office, as well as Credit Union systems.
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Card Services Specialist - Cuyahoga Falls, United States - Towpath Credit Union
2 weeks ago
Description
Job Description
Job DescriptionTowpath Credit Union is here for you when your dreams need us
We have a fantastic opportunity for energetic, friendly individuals who enjoy building relationships with people and serving our community.
Whether you are seeking full-time or part-time, we look to provide you with the benefits and perks you are seeking in your career. We offer great medical, dental, vision, disability insurance and life insurance for our team, as well as a competitive 401(k) retirement plan with a healthy match and profit sharing.
At Towpath, we find it important to balance your personal life with your career, therefore, we offer paid vacation, PTO and holidays to our team.
Towpath Credit Union is a Summit County based community credit union, we believe in giving back to our community and encouraging our employees to partake in our community activities, we pay you to volunteer your time
If you enjoy serving people, assisting them with their financial needs and building a great rapport with people, consider joining the Towpath team and emerging your career with us.
As a Card Services Specialist, you will need to have attention to detail, ability to prioritize, and a friendly demeanor when assisting in solving issues for our members, as well as:
· Work disputes and fraud cases by Members while delivering outstanding and friendly service.
· Manage all Card Services including plastic stock management, compromised card alerts, new account creation, charge-offs and account closures, and other data-entry related tasks as needed
· Assist staff and Members with all Card Services related needs including technical issues, enrollment, access, training on card products.
· Prepare and maintain accurate records and systems, ensuring all card-related information is documented and readily accessible.
· Basic computer skills and the ability to learn new software products.
· Excellent verbal and written skills.
· Ability to meet deadlines and a high level of organization.
Qualifications
The Card Services Specialist is a professional who is expected to always act as an ambassador of Towpath Credit Union. The Card Services Specialist must work within all rules, regulations and laws, including passing applicable background checks and uphold confidentiality.
Towpath Credit Union is an equal opportunity employer and does not discriminate based on race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status,
Company DescriptionWhat makes Towpath Credit Union different from a traditional bank may not be obvious initially - Towpath CU offers similar products and services as any bank would. What makes us stand out is The Credit Union Difference. Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our values and in creating an inclusive culture, both internally and externally, in our workplace and community.
