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Stevens Point

    Travel Insurance Customer Care Professional - Stevens Point, United States - AIG

    AIG
    AIG Stevens Point, United States

    3 weeks ago

    Default job background
    Full time
    Description

    About Us

    AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off.

    Job Details

    • No outbound or cold calling, all inbound call handling
    • Full Time including rotating weekends
    • Various shifts available including a shift differential of $3/hour for nights and weekends
    • Starting salary $18 to $19 per hour with the potential for higher based on experience

    Job Description

    The World Service Center handles in-coming calls from travelers and travel advisors interested in learning about our products that may result in an insurance quote or policy sale. Our professional staff utilizes a consultative sales approach to learn about the traveler's needs and recommend an appropriate product to protect against risks associated with their upcoming travel. The sales representative will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the client's unique travel plans.

    Job Requirements
    Key qualities that we are seeking include:

    • A record of providing outstanding customer service (1+ years preferred)
    • Excellent verbal and written communication skills
    • Must be able to meet state and/or provincial licensing requirements to sell insurance
    • Proven experience in sales is beneficial
    • Ability to respond to high end clientele with professionalism
    • High School Diploma or equivalent required

    Enjoy benefits that take care of what matters

    At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

    Reimagining insurance to make a bigger difference to the world

    American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

    Welcome to a culture of belonging

    We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

    AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    Functional Area:

    OP - OperationsEstimated Travel Percentage (%):Relocation Provided:Travel Guard Group, Inc.

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