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Business Development Manager- Utah - Park City, United States - Hanger
Description
Why Us?With a mantra of Empowering Human Potential, Hanger, Inc.is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.
Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide.Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?The Business Development Manager I (BDM) provides superior patient support and customer service via proactive intervention, communication, and patient advocacy as well as providing emotional and educational support to patients and families coping with limb loss and/or a variety of orthotic and prosthetic needs.
The BDM I provides patient consultation, comfort, and guidance through the spectrum of initial patient referral and interaction, surgery, recovery, treatment and rehab.
The BDM I will provide the highest level of customer/client service to prosthetic and orthotic patients, referral sources, and colleagues through the coordination and administration of prosthetic and orthotic patient care.
While interacting with health care providers in the community, the BDM I will be responsible for building relationships and building bridges to new opportunities, ultimately building loyal referral patterns.
Working closely with Hanger prosthetic personnel, office staff, and Business Development Managers this position holds responsibility for the day to day management of, and communication with, patients, internal team, and health care providers involved in the care of the patients they are managing.
Ensure that new patients are contacted after initial consult
Coordinate AMPOWER visits
Build and maintain referral relationships for Hanger Clinic
Support patients with amputations through the weeks post -surgery on behalf of Hanger Clinic
Keep the patient engaged after initial contact with follow up communications and appointments to ensure and excellent patient experience and continuity of care at Hanger Clinic
Provide new patients and their families with information, resources, advice and counsel on the process and options to be fit with a prosthetic / orthotic device
Assist existing patients with upcoming visits and fittings
Assist with obtaining appropriate clinical documentation for insurance coverage
Maintain communication with associated health professional.
Updates on follow up visits w/surgeon including wound description and pictures.
Develop and implement strategies to maximize revenue from existing referral sources, generate new referral sources
Work in hospital, skilled nursing and rehab type facilities, patient care settings, complete all hospital/facility vendor credentialing.
Monitor territory performance through regular review of referral reports, looking for drops in business flow
Develop Sales/Growth Plans with each clinic in assigned territory
Minimum Qualifications
Minimum 2 years of experience in a patient care environment
Ability to be credentialed at major hospitals
Preferred
ATC, CNA, MA, EMT, Surgical Technician, LVN, PTA, Physician Extenders, OTA, or like certification
BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required
ATC, CNA, MA, EMT, Surgical Technician, LVN, PTA, Physician Extenders, OTA, or like certification
Additional Success Factors
Medical sales experience to include:
theraputic sales, home health sales, hospice sales, etc. with a focus on selling services rather than products/devices is strongly preferred
Highly motivated and target driven with a proven track record in sales
Ability to operate independently in a self-directed manner
Ability to cultivate customer relationships both internally and externally
Ability to communicate persuasively both orally and in writing
Excellent knowledge of MS Office
Experience with preferred
Reliable transportation, and the ability to travel to client locations
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship.
All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.
The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics.
Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.#ERF-HPO
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