- Keep work areas clean and organized.
- Learn new skills and technologies as needed.
- Mentor team members in acquiring troubleshooting skills.
- Maintain confidentiality of information accessed (PHI, HIPAA, etc.).
- Participate in on-call rotation.
- Travel to our approximately 40 sites (based on need).
- Proper use of company property (i.e., vehicles, computers, phones).
- Be on time and flexible to changing demands inherent in IT.
- Establish effective working relationships with teammates and vendors.
- Proper handling of remote and onsite support of service requests through HaloITSM, our ticketing system.
- Effective verbal and written communication with teammates and end-users through various channels (tickets, Teams, Phone, in-person, etc.)
- End-user support relating to technical issues across our software and hardware stack.
- Writing technical documentation.
- Advanced hardware and software troubleshooting/support.
- Assist the Infrastructure Manager with administering and developing:
- AzureAD/EntraID (manage users, build dynamic group rules, etc).
- Intune and mobile device management (device management, configuration policies, PowerShell scripts, app distribution through Company Portal).
- Our virtualization platform, Xen Orchestra, and Windows/Linux servers (light Linux and Windows scripting/automation).
- Storage and backup infrastructure.
- Network configuration.
- ITSM configuration.
- Serve as an escalation point for helpdesk, while assisting and mentoring peers before advancing to higher level support.
- Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly.
- Transport, lift, and deliver up to 50 lbs.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participates in opportunities for training.
- Other duties as assigned.
- Minimum 3-years experience as Help Desk or Tech Support utilizing a ticketing system or managing a ticket queue.
- Minimum 1 year experience administering systems and servers.
- Troubleshooting advanced hardware/software issues as well as server issues.
- Troubleshooting network issues (WAN and LAN connectivity).
- Performing administrative functions and troubleshooting in Microsoft 365, and/or Intune and Azure AD.
- Providing excellent customer service.
- Communicating within an organizational structure with excellent interpersonal skills.
- Mentoring, assisting and teaching peers to develop technical skills and resolve problems.
- Minimum Associate's degree in Computer Science or related field or equivalent experience.
- Valid Driver's License.
- On-site at our new corporate office in New Era, MI (except travel days or on-call).
- This is not a remote job. Relocation assistance is not provided.
- Must be able to pass a background check.
- Competitive Wages.
- 401k with match, Health, Vision, Dental, at-cost medications, and store discounts.
- Work/Life balance.
-
IT system administrator
1 week ago
Aurora Ventures Scottville, United StatesAre you an enthusiastic IT enthusiast looking to take the next step in your career? Our innovative and forward-thinking partner company is seeking an experienced and motivated IT system administrator at our location in Karlstein am Main, available immediately. In this position, y ...
-
IT system administrator
1 week ago
Skyline Enterprises Muskegon, United StatesWhere you can lend a hand in Muskegon · As a system administrator, you will be responsible for installing workstation and server systems and enjoy designing, implementing, and administering new solutions. · Through proper configuration of new (mostly Mac) hardware, you ensure tha ...
-
Freedom Staffing LLC Eagan, United StatesRequired: · Pay $60.00/hour · Cisco Certified Network Professional (CCNP) · Active Secret Clearance or higher-level clearance or Public Trust · Must have a CompTIA Security + CE certification · System Administrators needed to support the DoD Job Description: · Develops, implement ...
-
Assessment Administration Clerk Ft
2 days ago
Muskegon County, MI Muskegon, United StatesAn Assessment Administration Clerk, under general supervision, performs assessing support activities following well-defined departmental office procedures. An employee in this class is expected to exercise judgment and knowledge obtained on the job and refers technical matters to ...
-
Loan Clerk
17 hours ago
Route 31 Federal Credit Union Muskegon, United States_**Role**:_ · Works closely with the loan team, preparing files to be scanned into the system for consumer, mortgage, and business lending. Assists members with loan requests. Provides clerical and administrative support. This is an entry level position. · Essential functions and ...
-
Mhmmi office Coordinator k1740
1 week ago
Trinity Health Michigan Muskegon, United States**Employment Type**: · Full time · **Shift**: · Day Shift · **Description**: · Provides office support services for Community Health & Well-Being office, including but not limited to purchasing office supplies, answering the phone and entering patient referrals into EPIC, facilit ...
-
Administrative Assistant/shipping Clerk
3 days ago
J & J Machine Muskegon, United StatesJob Summary: · **Duties**: · - Receive incoming shipments and verify the contents against purchase orders or invoices · - Inspect packages for damage and report any discrepancies or issues · - Prepare shipping documents, including bills of lading, shipping labels, and customs for ...
-
Chief Water Plant Operator
1 day ago
Muskegon County, MI Muskegon, United StatesUnder the direct supervision of the Water Plant Superintendent, plans, organizes, and coordinates the day-to-day activities of water filtration. Oversees and participates in the installation, maintenance, and repair of the City's water filtration to provide safe drinking water to ...
-
Sheriff Jail Clerk
1 week ago
Muskegon County, MI Muskegon, United StatesA Sheriff Jail Clerk under general supervision of the Jail Administrator, performs a variety of clerical activities following well-defined departmental office procedures. A Sheriff Jail Clerk working at the front desk of the Muskegon County Jail, receives visitors for both public ...
-
Billing Coordinator
1 day ago
District Health Department #10 White Cloud, United States**Why work here?** · As local public health, we protect and promote the highest level of health possible for the communities we serve. Our positive work culture is strengthened by our commitment to making all employees feel valued and respected. · Our values: · - Customer Service ...
-
Unit Manager
1 week ago
SKLD Muskegon Muskegon, United States: · **Unit Manager · - Registered Nurse** · **Come be part of a special team and help make a difference** · - **Sign on Bonus of** **_$8,000_** · **Position Summary**: · In keeping with our organization's goal of improving the lives of the Residents we serve; The Unit Manager pro ...
-
General Office Assistant
1 week ago
Regulation Officer 9-P11 - Enforcement Muskegon, United States**Salary** · - $ $26.64 Hourly**Location** · - Muskegon, MI**Job Type** · - Permanent Full Time**Job Number** · AB**Department** · - Corrections - Muskegon Facility**Opening Date** · - 05/01/2024**Closing Date** · - 5/9/2024 5:00 PM Eastern**Bargaining Unit** · - UNITED AUTO WORK ...
-
Small Boat Captain
1 week ago
CARDINAL POINT CAPTAINS INC Muskegon, United States: · Cardinal Point Captains, Inc. (CPC) is seeking a captain to provide vessel support to the National Oceanic and Atmospheric Administration (NOAA) Great Lakes Environmental Research Laboratory (GLERL) in Muskegon, Michigan. GLERL operates a fleet of vessels ranging from 12'-85' ...
-
Billing Coordinator
1 day ago
District Health Department #10 Newaygo County, MI, United States**Newaygo County** · **Why work here? **_Seeking a full-time organized, detailed oriented, pragmatic, _ · - and collaborative billing coordinator to join the Finance team _ · As local public health, we protect _based in our Newaygo County Office. _ · and promote the highest level ...
-
Benefits Specialist
1 day ago
Hackley Community Care Muskegon, United States**Benefits Specialist** · **Job Type**:Full-time / Non-Exempt · **Job Location**:Muskegon, MI · Hackley Community Care (HCC) is a mission-driven organization that embraces company values and recognizes staff as individuals making their own unique contributions. Our People Pillar ...
-
it support technician
1 week ago
Hometown Pharmacy New Era, United StatesJob Type · Full-time · Description · IT Support Technician · The IT Support Technician role is part of our tier 1 internal help desk team. This role is perfect for self-starters and is responsible for troubleshooting various hardware and software systems. It requires existing ...
-
Financial Accountant
1 week ago
Radiant Ventures Pentwater, United StatesAbout the Company · Our origins can be traced back to the individual practice founded by auditor and tax consultant Rudolf Lehleiter in 1974. He quickly realized that individuals were no longer able to meet the demands of auditing and tax consulting, mainly due to the increasingl ...
-
Apex Solutions Walkerville, United StatesThe company RECA NORM GmbH is currently offering this job in Cologne, Germany. If you are currently looking for a job in the field of administration, you should check out the details on the company's website. There you will find detailed information about the position and the com ...
-
Omega Ventures Leaf, United StatesJob in Münchenbuchsee: Your task * Leadership and motivation of the team: You are responsible for leading, training, and developing the six mechanics in our workshop. With your team, you ensure a smooth process of repair and maintenance work, as well as a high standard of quality ...
-
Front Desk Receptionist
1 week ago
Fantastic Sams Cut & Color of Detroit Shelby, United StatesFantastic Sams Shelby is looking for a Receptionist to join our salon. The Receptionist will greet and assist clients, in addition to answering phones and making appointments. · The ideal candidate will deliver a professional and qualified first impression to all visitors. This ...
it systems administrator - New Era, United States - Hometown Pharmacy
Description
The IT Systems Administrator role is part of our internal IT team and reports to the IT Director. This role is approximately 60% helpdesk and 40% systems administration and serves both as a helpdesk escalation point and supports and develops IT infrastructure. It requires the ability to think on your feet to solve complex technical challenges and help design and develop new processes. On-the-job training is provided for our pharmacy-specific software as needed.
Job expectations:
$45,000-$55,000/year