Jobs
>
Asheville

    Village Hotel Front Desk Supervisor - Asheville, United States - The Biltmore Company

    The Biltmore Company
    The Biltmore Company Asheville, United States

    2 days ago

    Default job background
    Description

    Village Hotel Front Desk Supervisor - Flex

    • Category: Lodging

    The pay range for this position starts at $19.06/hour and varies based on qualifications and experience. As a Front Desk Supervisor at our Village Hotel, you will provide leadership to agents and lobby staff, ensuring exceptional customer service and professionalism. Your responsibilities include assisting managers, welcoming guests with warmth, and efficiently handling arrivals and departures. You will motivate, coach, and develop associates while overseeing front desk operations to create a favorable guest experience. This role also involves providing general support to the leadership and company, requiring flexibility for multiple shifts.

    Key Responsibilities:

    • Conduct pre-shift meetings with agents and lobby attendants.
    • Accommodate room changes and communicate with housekeeping.
    • Ensure attentive lobby attendants and shuttle monitoring.
    • Review and oversee front desk agent tasks daily.
    • Handle check-ins and check-outs promptly.
    • Input guest information accurately into systems.
    • Process reservations and credit card forms correctly.
    • Operate key and ticketing systems effectively.
    • Act as Manager on Duty.
    • Monitor guest registrations and group functions.
    • Maintain knowledge of daily activities and procedures.

    Requirements:

    • High school diploma required.
    • Minimum two years of hospitality experience.
    • Commitment to delivering excellent guest service.
    • Strong interpersonal and communication skills.
    • Proficiency in Word, Excel, and Outlook.
    • Ability to problem solve and multitask effectively.
    • Valid Driver's License.

    Physical Requirements:

    • Standing for extended periods.
    • Lifting up to 35-50lbs occasionally.
    • Clear communication skills.
    • CPR certification or willingness to obtain.

    This position offers an opportunity to lead a team and contribute to creating memorable guest experiences at our hotel. If you are a motivated individual with a passion for hospitality, we invite you to apply for this rewarding role.

  • AutoCamp

    Front Desk Supervisor

    1 day ago

    AutoCamp Asheville, United States

    AutoCamp is seeking a Guest Experience aka Front Desk Supervisor to direct and supervise the Front Desk Team to ensure that Autocamps guests have an exceptional luxury-oriented outdoor experience, and, to care for associate morale, standards, traini Front Desk, Supervisor, Genera ...

  • AutoCamp

    Front Desk Supervisor

    8 hours ago

    AutoCamp Asheville, United States

    Job Type · Full-time · Description · Our new AutoCamp Asheville location is opening soon · Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our a ...

  • Biltmore Farms, LLC

    Front Desk Supervisor

    2 weeks ago

    Biltmore Farms, LLC Asheville, United States

    The DoubleTree by Hilton-Asheville Biltmore location, where this position is based, is expected to permanently close in summer 2025 for a future redevelopment project. · This position is time-limited due to the expected closure of this hotel property. · Transfers to one of thr ...

  • AutoCamp

    Front Desk Supervisor

    6 hours ago

    AutoCamp Asheville, United States

    Job Type · Full-time · Description · Our new AutoCamp Asheville location is opening soon We anticipate starting the New Hire Welcome Orientation the week of July 29th. · Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a ...

  • Embassy Suites Asheville

    Front Desk Supervisor

    3 weeks ago

    Embassy Suites Asheville Asheville, United States

    Job Description · Job DescriptionAbout Us: · Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown As a team member of this new hotel, you will have the extraordinary opportunity to shape the gue ...

  • McKibbon Hospitality

    Hotel Front Desk Supervisor

    2 weeks ago

    McKibbon Hospitality Asheville, United States

    Front Desk Supervisor will be responsible for assisting with the overall performance of the property's front desk department, including guest satisfaction, brand quality assurance, budget and labor. You will supervise the daily operations of the fron Front Desk, Supervisor, Hotel ...

  • McKibbon Hospitality

    Hotel Front Desk Supervisor

    2 weeks ago

    McKibbon Hospitality Asheville, United States

    What Makes a McKibbon Hotel Front Desk Supervisor? · As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel's front desk operations. Reporting to the Guest Services Manager and Assistant General Manager, the hotel's Front Desk S ...

  • The Biltmore Company

    Inn Front Desk Supervisor

    2 days ago

    The Biltmore Company Asheville, United States Full time

    ** Inn Front Desk Supervisor - Full Time** · **Job Category****:** Lodging **Requisition Number****:** INNFR007982 Showing 1 location **Job Details** · **Description** · The starting pay range for this position begins at $19.06/hour and is based on the level of qualifications ...

  • Biltmore

    Village Hotel Front Desk Supervisor

    2 weeks ago

    Biltmore Asheville, United States Full time

    Job Description · Full time: a position working 32+ hours per week. The starting pay range for this position begins at $19.06/hour and is based on the level of qualifications and relevant experience above the minimum requirements. · The Front Desk Supervisor will provide leader ...

  • Earth Fare, Inc.

    Guest Services Supervisor

    8 hours ago

    Earth Fare, Inc. Asheville, United States

    Primarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate Guest Services Supervisor, Gu ...

  • Gold's Gym International, Inc.

    Weekend Front Desk Associate

    1 week ago

    Gold's Gym International, Inc. Asheville, United States

    Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. - Provides security and control to the front door and retail area of the faci Operations Supervisor, Front ...

  • Omni Hotels & Resorts

    Spa Shift Supervisor

    8 hours ago

    Omni Hotels & Resorts Asheville, United States

    To assist the Spa Director with the daily overall operation of the Spa. Responsible for coordinating and supervising spa staff, i.e massage therapists, estheticians, nail technicians, attendants and front desk schedulers. Responsibilities To work as Shift Supervisor, Supervisor, ...

  • AutoCamp

    Night Auditor

    8 hours ago

    AutoCamp Asheville, United States

    Job Type · Full-time, Part-time · Description · Opening Soon Now hiring for April start dates. · Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join ...

  • Earth Fare, Inc

    Guest Services Supervisor

    1 week ago

    Earth Fare, Inc Asheville, United States

    Position Summary: A great way to progress in hospitality management. Guests' services Supervisor oversees front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Supervisors run their shift and learn about scheduling, b ...

  • Hotel Resource

    Guest Services Supervisor

    1 day ago

    Hotel Resource Asheville, United States

    **Other** · **Guest Services Supervisor - Kimpton Hotel Arras** · Guest Services Supervisor - Kimpton Hotel Arras McKibbon Hospitality Asheville NC · **Guest Services Supervisor - Kimpton Hotel Arras** · **Company:** · McKibbon Hospitality · **Location:** · 7 Patton Avenue ...

  • Earth Fare

    Guest Services Supervisor

    2 days ago

    Earth Fare Asheville, United States

    Job Details · Job Location · Crowne Plaza - Asheville, NC · Position Type · Full Time · Salary Range · $ $19.00 Hourly · Job Category · Customer Service · Description · Position Summary: A great way to progress in hospitality management. Guests' services Supervisor overse ...

  • Intellis

    Front Desk Agent 390

    1 week ago

    Intellis Asheville, United States

    Front Desk Agent Job Details Job Location 390 - Cambria Hotel - Asheville, NC Description **POSITION SUMMARY: The Front Desk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions.** · * ...

  • Hotel Resource

    Bell Person

    2 days ago

    Hotel Resource Asheville, United States

    **Other** · **Bell Person - Kimpton Hotel Arras** · Bell Person - Kimpton Hotel Arras McKibbon Hospitality Asheville NC · **Bell Person - Kimpton Hotel Arras** · **Company:** · McKibbon Hospitality · **Location:** · 7 Patton Avenue · 28806 · US · **Category:** · Other ...

  • Golds Gyms of the Carolinas

    Front Desk Associate

    1 week ago

    Golds Gyms of the Carolinas Asheville, United States

    Job Description · Job DescriptionOverview · The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym ope ...

  • Hotel Indigo Asheville

    Server AM-Restaurant 1

    3 weeks ago

    Hotel Indigo Asheville Asheville, United States

    Job Summary: · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving c ...