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Front Desk Agent
5 days ago
Omni Hotels & Resorts Asheville, United States Full timeEligible for Upsell Incentive - - Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression Front Desk, Agent, Omni, Hotel ...
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Front Desk Agent
4 days ago
McKibbon Hospitality Asheville, United StatesYou will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete Front Desk, Agent, Operations ...
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Front Desk Agent
1 week ago
Omni Hotels Asheville, United States Full timeOmni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
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front desk agent
1 week ago
Omni Hotels & resorts Asheville, NC, United States Full timeGrove Park Inn · The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the ...
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Front Desk Agent
5 days ago
Aimbridge Hospitality Asheville, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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front desk agent
1 week ago
Omni Hotels Asheville, NC, United States Full timeLocation · Grove Park Inn · The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping vi ...
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Front Desk Agent
1 week ago
Parks Hospitality Group Asheville, United StatesAbout Us: · Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown As a team member of this new hotel, you will have the extraordinary opportunity to shape the guest experience from the ground up ...
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Front Desk Agent
1 week ago
Parks Hospitality Group Asheville, United States Full timeAbout Us: · The DoubleTree by Hilton Asheville Downtown is in the heart of Asheville, within walking distance of shops, galleries, and restaurants. The Orange Peel and Rabbit Rabbit music venues, River Arts District, and Harrah's Cherokee Center are less than a mile away. Guests ...
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Front Desk Agent
5 days ago
Aimbridge Hospitality Asheville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Asheville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
5 days ago
Embassy Suites Asheville Asheville, United States Part timeJob Description · Job DescriptionAbout Us: · Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown As a team member of this new hotel, you will have the extraordinary opportunity to shape the gue ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Asheville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
6 days ago
Aimbridge Hospitality Asheville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
2 hours ago
IR Management LLC Asheville, United StatesJob Description · Job DescriptionDescription:AT INDIGO ROAD... · Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition ...
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Inn Front Desk Agent
1 day ago
The Biltmore Company Asheville, United States Full time** Inn Front Desk Agent - Full Time** · **Job Category****:** Lodging **Requisition Number****:** INNFR007802 Showing 1 location **Job Details** · **Description** · The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and r ...
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Inn Front Desk Agent
1 week ago
Biltmore Company Asheville, United StatesJob Description · The starting pay range for this position begins at $16.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: A position working an average of 20-29 hours per week (between hours/year). · Front Desk Agen ...
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Spa Front Desk Agent Full Time
2 days ago
Omni Hotels Asheville, United States Full timeLocation · Grove Park Inn · The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping vi ...
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Hospitality Desk Agent
17 hours ago
Mountain Inn & Suites Flat Rock Flat Rock, NC, United StatesThe Mountain Inn & Suites Flat Rock Hotel is hiring for a Full Time Front Desk Agent (2nd shift, 3p-11p). We prefer to have someone with previous hotel experience, but it's not required. Scheduled Days; Friday-Tuesday. Being able to work Evenings (3-11), Weekends, Holidays, & Dur ...
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Front Desk Agent
1 week ago
Kanuga Hendersonville, United StatesSUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Office Clerk must be accurate with daily accounting procedures. · The essential hospitality standards mus ...
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Front Desk Agent-PT
5 days ago
lake junaluska Lake Junaluska, United States Part timeLake Junaluska Mission Statement: · To be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. · Essential Functions · Provide all services required by Assembly guests as pertains to the lodging department and facilitate those nee ...
Front Desk Agent 390 - Asheville, United States - Intellis
Description
Front Desk Agent Job Details Job Location 390 - Cambria Hotel - Asheville, NC Description **POSITION SUMMARY: The Front Desk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions.**
**ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:**
Provide exceptional guest service with welcoming greetings, body language, and undivided attention.
Hotel check in/check out, ensuring proper credit is received, special requests are noted/fulfilled, and accurate information is established.
Record and process reservations and cancellations.
Thoroughly complete all guest transactions associated with the Front Desk computer system.
Maintain an up-to-date working knowledge of all hotel amenities as well as any special events.
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
Be knowledgeable of all emergency procedures and hotel policies.
Accurately maintain house bank and handle all credit cards and cash according to hotel policies and procedures.
Follow set procedures on postings, charges, credit cards, and refunds.
Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
Other duties as assigned by supervisor.
**JOB REQUIREMENTS:**
One year hotel front desk experience preferred but not required.
Excellent guest service skills.
Proficiency in the English language both verbal and written.
Organizational skills including follow-through, problem solving and communication.
Ability to stand for hours at a time.
Must be able to work all shifts AM and PM, Holidays and Weekends.
**Who We Are**
Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, **FIRC Group, Inc.** has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many. Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isas French Bistro, and Hemingways Cuba Restaurant. This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and weve begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums.
To date, we are 185 strong providing great memories through hotel and culinary experiences. Come join our team as we continue to grow
**Work / Life Balance**
Our company values and appreciates your investment of time and dedication to its success. Here are programs to reciprocate for your time away from work:
Paid Vacation for full-time associates
Paid Personal Time Off for all associates
Paid Holidays following 90 days of employment for all associates
**We Care For You**
FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans.
**Downtown Parking**
We provide associate parking, alleviating your need to find costly parking on your own.
**Career Development**
We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals. Many of our current leaders once started as newcomers to hospitality.
