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    Night Auditor - Asheville, United States - AutoCamp

    AutoCamp
    AutoCamp Asheville, United States

    3 weeks ago

    Default job background
    Description
    Job Type

    Full-time, Part-time

    Description

    Opening Soon Now hiring for April start dates.

    Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

    AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis.

    AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality.

    Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.

    Requirements

    ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
    • Greet and welcome guests by speaking in a warm, friendly and courteous manner.
    • Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
    • Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies.
    • Collect and distributes messages for guests.
    • Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
    • Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc.
    • Assist in solving billing discrepancies.
    • Perform cancellations according to procedures.
    • Follow through and complete Supervisor's checklist by end of shift.
    • Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.
    • Attend department meetings.
    • Perform any other duties as requested by Supervisor.
    DESIRED SKILLS AND EXPERIENCE
    • Ability and Comfort in Working with Cloud Based Applications
    • Preferred: Knowledge of Google Suite products.
    • Preferred: Customer service background.
    EDUCATIONAL REQUIREMENTS AND PREFERENCES
    • No educational requirement.
    • Preferred: College degree in hospitality, business administration or similar.
    THE RIGHT PERSON WILL....
    • Strong Relational Skills
    • Thoroughness and an Attention to Detail
    • Excellent and Attentive Customer Service
    • Must be a MacGyver, and able to find solutions when issues arise.
    Salary Description

    $18/hour plus benefits
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