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    Field Technician - Rockford, United States - Yoh, A Day & Zimmermann Company

    Yoh, A Day & Zimmermann Company
    Yoh, A Day & Zimmermann Company Rockford, United States

    Found in: Appcast US C2 - 2 days ago

    Yoh, A Day & Zimmermann Company background
    Description

    Position Summary: We're seeking a skilled individual to join our team as a Field Technician, responsible for the installation, maintenance, and monitoring of network equipment and services. In this role, you'll play a pivotal part in ensuring smooth network operations, handling a diverse range of equipment including Cisco SONET Nodes, ADTRAN Multiplexers, Routers, Switches, NID's, Performance Technologies STP's, MetaSwitch switching platforms, and ADVA DWDM systems.

    Key Responsibilities:

    • Efficiently diagnose, analyze, and resolve network issues, demonstrating adept problem-solving skills with minimal supervision.
    • Lead and execute new customer installations for both wholesale and enterprise clients, encompassing structured wiring, NID installations, and configuring plug-in cards and jumpers at network sites.
    • Maintain comprehensive documentation of network infrastructure through site audits and inventory databases management.
    • Conduct installation, testing, and acceptance procedures for integrating new nodes and collocations into the network.
    • Provide critical support for emergency restoration scenarios involving aerial and buried fiber optic cable and network equipment.
    • Ensure upkeep of client-owned shelters and promptly report any leased property violations.
    • Offer round-the-clock network coverage, including managing trouble tickets and alarm monitoring at a first-tier level.

    Qualifications and Skills: Essential:

    • 3 to 5 years of experience in a telecommunications environment or equivalent technical training.
    • Proficiency in DS3/DS1 installation and maintenance, as well as SONET/DWDM installation and maintenance.
    • Strong understanding of IP/MPLS fundamentals.
    • Demonstrated expertise in utilizing test equipment such as OTDR, OSA, DS1/3, and Ethernet.
    • Flexibility to work varying shifts, including evenings, nights, weekends, and holidays, as necessitated by job demands.
    • Possession of a valid state driver's license with a clean driving record.
    • Self-motivated with the ability to make informed decisions independently.

    Desired:

    • College or technical degree, or equivalent education.
    • Certifications from Cisco or Alcatel Lucent in IP.
    • Experience in VOIP switching and maintenance, as well as fiber optics splicing and maintenance.
    • Prior exposure to telecommunications equipment installation.
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