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    Medical Office Staff Associate - Washington DC, United States - Acacia Center for Justice

    Acacia Center for Justice
    Acacia Center for Justice Washington DC, United States

    2 weeks ago

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    Description
    The Acacia Center for Justice ("Acacia") provides legal support and representation to immigrants facing deportation through the development, coordination, and management of national networks of legal services providers serving immigrants across the country


    Acacia's goals are twofold:

    to support immigrant legal services and defense networks to provide exceptional legal services to immigrants; Acacia ensures accountable, independent, zealous, and person-centered legal services and representation to protect the rights of all immigrants.


    Job Summary:
    The Senior Program Associate (SPA) plays a crucial role in programmatic functions. The SPA is usually the first and primary point of contact between legal service providers and Acacia.

    The SPA is primarily responsible for providing oversight and program management expertise to subcontractors carrying out the EOIR Legal Access, Orientation, and Representation Services (LARS) work.

    Operations and Quality Assurance (OPQA)- Legal Orientation Program (LOP)

    Subcontractor management

    Oversee program management for assigned subcontractor sites by conducting site visits of program sites across the country (expect to conduct up to 9* trips a year), drafting site visit evaluations, monitoring completion of resulting action items and updating internal trackers on a rolling basis, with the aim to stay rooted in the issues facing network providers.

    Assess and update program management technology platforms, support communication with program stakeholders via the legal service provider (LSP) listservs, facilitate monthly LOP check-in conference calls with LSP network and governmental stakeholders, and maintain and provide program management troubleshooting for providers on listserv and resource repository platforms.

    With the Technical Compliance team, perform, assess, and strengthen program operations, including continuous review and revision of Program Guidance Documents.

    Review and update on-boarding process for new providers (both for new sites and new staff at on-going sites).

    With Research Evaluation and Data Analytics (REDA) team and Technical Compliance team, improve accuracy and timeliness of monthly and annual data reporting, respond to ad hoc data requests, and assist with program data collection, analysis, management, and reporting tasks.

    Review and maintain provider data entry.
    Support of technical assistance provision

    In coordination with the Learning & Development (L&D) team, continuously identify promising practices among the network and devise ways to disseminate information about such practices to encourage implementation elsewhere.

    Provide support to the L & D team to create future technical assistance (TA) resources based on identified needs of the network, which may require conducting background research on immigration court, immigration detention, and related issues, and distilling key findings into written communications and resources.

    Coordinate regularly with the L & D team to assess network TA needs and develop responsive TA resources.

    Brainstorm project ideas to build upon past and current work in the area of immigration law and court proceedings.

    Assist in the provision of TA to legal service providers in the form of discrete sessions at on-site training programs.

    In collaboration with the L & D team, support the delivery of webinars and interactive workshops about best practices, immigration law, and detention trends to provider networks.

    Assist with migration of resource materials onto shared websites for public consumption.

    Support Acacia executive leadership in strategy and program innovation, and develop and maintain relationships with project partners, including other stakeholders, in order to foster further collaborations.

    Act as thought partner to Program Directors, Budget and Resource Management team, and REDA team regarding implementation and assignment of discrete tasks among members of the team, and monitoring progress toward goals.

    Ad hoc projects
    ~ Complete other projects as assigned by supervisor, such as participating in new Acacia staff interviews and on-boarding, and discrete contract assignments, supervision of interns as relevant/available.

    Spanish language fluency;
    A demonstrated interest in program administration and public policy;
    A desire to effectuate change in partnership with government;
    Ability to successfully balance travel responsibilities with office-based responsibilities;
    Ability to manage work on multiple projects simultaneously, efficiently, and effectively;
    Ability to work collaboratively on a team and manage projects independently;
    Strong writing and research skills;
    Demonstrated commitment to legal access, representation of people in deportation proceedings and detention;
    Deep commitment to race equity and inclusion
    List of Required Software applications:
    ~ Zoom, Slack, Microsoft Office, Outlook, Samsung/iPhone cellular phone, Adobe, SharePoint, VPN, Smartsheet access, and other software applications as the need arises.

    Experience with "know your rights" and other community education initiatives is a plus.

    Removal defense experience or experience in immigration advocacy; At least four years of relevant immigration representation, legal, government, policy, or budget management work experience, such as experience in immigration advocacy or experience defending people in removal proceedings, criminal defense experience, or a comparable adversarial litigation setting.

    Comparable work and educational experience will also be considered, particularly where the candidate has direct experience with the immigration legal system and has been personally impacted by it.

    Supporting Acacia staff—both personally and professionally—is our priority.
    ~ Medical/Dental/Vision - Some plans at $0 cost to the employee
    ~ Employee Assistance Program
    ~11 observed holidays, including the last week of December.
    ~$Home office set-up stipend
    ~ Student loan repayment assistance.
    ~ Gym Reimbursement

    People of color and those who have been impacted by the criminal system and immigration system are strongly urged to apply.

    Acacia is deeply committed to race equality, inclusion and belonging and strives to create a work culture that recognizes everyone's unique lived experience.

    We are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socio-economic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs, or any other characteristic.

    Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful, and engaging.

    All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

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