- Monday, Wednesday & Friday - 8:00am - 7:00pm
- Tuesday & Thursday - 8:00am - 6:00pm
- No Weekends
- State-of-the-art surgical suite
- Advanced diagnostic equipment
- Modern treatment areas
- Welcoming and comfortable waiting areas
- Spacious, well-appointed exam rooms
- Maintain and uphold the Core Values and Mission Statement of MVP.
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
- Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
- Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
- Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
- Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
- Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
- Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
- Verify the eligibility of clients with charge accounts.
- Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
- Fill prescriptions refill forms and provide routine administrations instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
- Demonstrated commitment to MVP core values.
- Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
- Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
- Must have excellent spelling and grammar.
- Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
- Ability to display tact and respect with clients and team members, even when busy or hectic.
- Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
- Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
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Veterinary Receptionist - Skokie, United States - Companion Skokie
Description
OverviewCompanion Animal Hospital of Skokie is seeking a part/full-time
Veterinary Receptionist to join our team
Are you a passionate and dedicated professional looking for an exciting opportunity to make a difference in the lives of animals and their owners? Look no further Our veterinary clinic is seeking a talented and caring individual to join our team and play a pivotal role in providing top-notch veterinary care.
Location: 5225 Golf Road Skokie, IL 60077
Shift Details: This is a full-time position (30+ hours/week). Open to part-time (under 30 hours/week). Our Clinic hours are as follows:
Our clinic is conveniently located in the heart of Skokie, providing easy access for both team members and clients. Situated near Old Orchard Mall and a quick drive from the city, you'll find a diverse range of recreational activities, dining options, and cultural events to enjoy during your downtime.
About Us:
Our clinic is a well-established and trusted provider of veterinary services in the Northshore/Skokie area. With a rich history of serving our community's furry companions, we take pride in our commitment to delivering exceptional care. Our clinic is renowned for its welcoming facility, compassionate staff, and a strong sense of community. We are excited to announce that we have recently completed a stunning renovation to enhance our clinic's capabilities and ensure the comfort of our patients and clients. Come join our growing team as we grow to as 4 doctor practice
Our Team:
At our clinic, you won't just be an employee; you'll be part of a team. Our diverse and highly skilled group of veterinarians, technicians, and support staff collaborate seamlessly to provide the best care possible. We believe in fostering a positive and supportive work environment where every team member's voice is valued, and continuous learning is encouraged. Your expertise and dedication will be appreciated and celebrated here.
Facility Highlights:
Our newly renovated facility is a testament to our commitment to excellence. Equipped with the latest technology and designed with both the well-being of our patients and the comfort of our clients in mind, our clinic boasts:
Responsibilities
How you'll make an impact:
Required Knowledge, Skills and Abilities:
Apply today for immediate consideration
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
