Veterinary Receptionist - Palatine, United States - Loving Care Animal Hospital
Description
Seeking an independent, compassionate Part Time Receptionist** to join our team*
No weekend hours
Why Loving Care Animal Hospital in Palatine, IL?
Loving Care Animal Hospital was proudly awarded DVM Insider's
#124 of the Top 500 Veterinary Clinics in the Country Our goal is to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients and to celebrate the human animal bond.
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Who are we looking for?
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients.
Prefer applicants to have veterinary experience, but will consider front desk experience over two years in any other field.Schedule:
This role is for part-time employment averaging 22 to 26 hours per week, distributed over 4 to 5 days. Each workday typically spans from 5 to 7 hours.
Requirements & Responsibilities:
- Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with checkout including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for followup visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life
These include:
- 401(k) plan
- Guardian voluntary benefits
- Generous pet benefits
Job Type:
Part-time
Pay:
$ $20.00 per hour
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