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    Medical Call Center Agents - Baltimore, United States - Johns Hopkins Medicine

    Johns Hopkins Medicine
    Johns Hopkins Medicine Baltimore, United States

    3 weeks ago

    Default job background
    Full time
    Description

    We offer standard M-F hours, 8-5

    No weekends, paid holidays, and a generous PTO package.

    Job Snapshot:

    The Johns Hopkins Medical Call Center (Patient Access Services) is seeking caring customer service-orientated problem-solvers who can think on their feet and help patients receive world-class care at Maryland's premier medical institution.

    Job Requirements:

    High School diploma or GED

    Minimum of 2 years related experience in medical office, hospital, or call center

    Ability to work in a fast paced and structured, metric-driven environment

    Excellent communication skills

    Will schedule appointments and manage inbound calls with patients and providers

    What Awaits You:

    A hybrid work status- 1 day per week on site in Baltimore City, 4 days work from home

    Some depts require onsite training for the first 4-6 weeks

    Room for growth

    Ability to help others and save lives

    Johns Hopkins Health System

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children's Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.

    Important Notices:

    ***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

    ***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

    Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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