Police Records Specialist - Grants Pass, United States - City of Grants Pass, OR

Description

Salary : $47, $61,079.82 Annually

Location : Grants Pass, OR

Job Type: Full-Time

Job Number: 24-28

Department: Police

Opening Date: 04/12/2024

Closing Date: 5/28/2024 5:00 PM Pacific

About the Position

Our is seeking a dynamic customer service individual to join the records division This position provides administrative/clerical support to our Police Department and non-emergency call taking for our citizens.

This position is responsible for non-emergency police support services including administration of records and customer service. Duties include public counter and telephone customer service, data entry, review and maintenance of records, electronically routing and filing records and reports, records checks, processing warrants and sealed records, and other general office support activities.

Key qualifications:

• Strong multi-tasking abilities with exceptional organization skills
• Excellent customer service skills
• Commitment to maintain confidentiality
• Ability to adapt to changing laws and regulations
• Proficient in data entry and basic computer skills
• Ability to handle sensitive and confidential information discreetly

The position works varied shifts when the Records Division is open during these hours: 7:00 a.m. to 11:00 p.m., Monday through Friday and Saturday and Sunday from 11:00 a.m. to 9:00p.m.

Upon successful completion of application review, the next steps are:

• Written testing (approximately 2 hours) scheduled for May 13th or June 4th
• Observation of the position in our Records Division (2 hour minimum) of the position: Scheduled individually after written test and before interview: May 16th or 17th or June 5th or 6th
• Interview: Tentatively scheduled for June 7, 2024

Salary incentives for this position include:

• Associate Degree 2.5%
• Bachelor Degree 5.0%

Note: Degree incentives are not cumulative and are subject to verification.

The City of Grants Pass is a High Performance Organization that has a well-defined Mission, Vision and Values which provides the framework for our organizational culture. We believe that the best solutions come from empowered teams with the knowledge and shared vision of the community's goals. We promote a legacy of excellence through a culture of trust, collaboration, and encouragement of personal growth and the celebration of our achievements. We seek to attract adaptable, creative and motivated individuals who share our community pride and dedication to exceptional public service.

If you are an individual who appreciates a working team environment, which focuses on trust, crucial communications, commitment, accountability and results, then the City of Grants Pass may be a great place for you

If you have questions about this role please email:

Minimum Qualifications

A High School Diploma or GED, and one year of general office experience are required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the

Licensing Requirements:

• Law Enforcement Data System Certificate within thirty days of appointment to the position; and
• Typing Certificate - 40 words per minute with a minimum 95% accuracy must be attached to application.

How to Apply

Attach your resume, cover letter and typing test.

Application materials must be turned in by the closing date in order to be considered for this position. Any application missing required materials will not be considered.

Required materials to be turned in for this recruitment are:

1. City Application
2. Supplemental Questions
3. Cover Letter
4. Typing Certificate indicating 40 words per minute with a minimum 95% accuracy. A typing test from an on-line site is acceptable.
Ranking and Selection

The ranking and selection of applicants to proceed in the process includes: experience and knowledge, education, responses to supplemental questionnaire, submission of required materials and meeting minimum qualifications and special qualifications of the position. The initial process may include oral interviews and skills testing. Final selection will require a background investigation, including a criminal history review, and, depending on the position, a psychological screening, physical, functional and/or drug screening.

All candidates will be notified of the status of their application after the closing date.

Reasonable accommodations may be made upon request prior to the application deadline to enable individuals with disabilities to participate in the job application process.

EEO/AA

Per Oregon Revised Statutes and , the City of Grants Pass grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.

Directly related work experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law.

It is the policy of the City of Grants Pass that no person shall be discriminated against based on race and characteristics traditionally associated with race to include hair styles, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or current employment status. The City values diversity and encourages everyone who is interested in employment with the City to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Police Officer applicants must show proof of citizenship with 18 months of hire.

In & Around Grants PassThe recreational opportunities of the Rogue River are many: jet-boats, rafting, kayaking, paddle boarding, fishing, water skiing, tubing/swimming, gold panning and the 37-mile Rogue Hiking Trail. In addition to our world famous white water Rogue River, nearby mountains provide high-mountain recreational experiences, including snow skiing at Mt. Ashland, multiple access points to the Pacific Crest Trail, snow-shoeing, and ATV trails. Cultural activities center around the Shakespeare Festival in Ashland and the historic town of Jacksonville. Other scenic attractions include: Crater Lake National Park, Oregon Caves National Monument, and the northern portion of the Redwoods. Grants Pass' year-round calendar of events offers something for everyone. And once the sun goes down, the region takes on a life of its own with fine restaurants, theatres and a performing arts center.

Visitor information:

City of Grants Pass

Benefits for 2024

Description of Benefits

All full time employees.

INSURANCE

Health Insurance
The City provides a full family medical package that includes the following: medical, prescription, and vision insurance. Full family coverage includes spouse or same sex domestic partner and children up to age 26.

Most employees are currently provided two options for health insurance and may elect to have their portion of the health insurance premium taken out of their paycheck on a pre-tax basis. Rates for 2023, for health and dental coverage range from $207 to $221 per month depending on the coverage selected.

Dental Insurance
The City provides two carriers for dental coverage, PacificSource and Willamette Dental Group. PacificSource Dental allows employees to select any dentist covered by PacificSource. Willamette Dental Group is a dental service provider, and employees selecting this option must go to a Willamette Dental Center for services.

Flexible Spending/125 Program
Employees may elect to set aside monies pre-tax for out of pocket medical (maximum deferral $3,050) and/or dependent care (maximum deferral $5,000) expenses.

HRA/VEBA
Employees selecting the higher deductible/out-of-pocket health insurance plan, the City contributes $234 per month to a Health Reimbursement Account (HRA/VEBA). For Teamster covered employees the City contributes $140 per month to a Health Reimbursement Account (HRA/VEBA).

Life Insurance
The City provides life insurance to all full-time employees at one time their annual salary. An employee can voluntarily choose to purchase additional life insurance, spousal life and/or dependent life.

Accidental Death and Dismemberment
The City provides accidental death and dismemberment insurance to all full-time employees at one time their annual salary.

Long Term Disability
The City provides long term disability benefits at the rate of 60% of salary with a maximum covered salary of $15,000 per month. This benefit has a 90-day elimination period.

RETIREMENT

The City participates in the Public Employees Retirement System (PERS). The employee's contribution of 6% is paid by the City under each collective bargaining agreement and the personnel rules at this time.

Employees who are already members of PERS at the time of hire are effective immediately.

Oregon Public Service Retirement Plan (OPSRP)
An employee who is new to Oregon public service and was hired on or after August 29, 2003, becomes an OPSRP Pension Program member if the employee works six full calendar months in a qualifying position for an OPSRP-Participating employer. The six-month waiting period cannot be interrupted by more than 30 consecutive working days and must be served with the same employer.

VOLUNTARY ELECTIONS

Deferred Compensation Program
Deferred compensation is a voluntary program which allows employees to designate a dollar amount or percentage of their pay for pre-tax retirement savings. These funds are deducted from an employee's check after FICA taxes, but before state and federal taxes, are applied. These funds are held state and federal tax free until the employee begins to withdraw funds. An employee is eligible to withdraw funds upon separation of service. The City provides four different carriers from which the employee can select. Employees may defer a maximum of $22, limit) per year, with "catch-up" provisions that apply to pre-retirement employees.

LEAVE BENEFITS

Vacation
Vacation accrual is provided to all regularly scheduled employees based upon their job classification, labor group, and scheduled workweek. Accruals are available to use upon satisfactory completion of the trial service period in most cases.

Holiday/Holiday Compensation
Management, supervisors, non-represented, Teamsters and Grants Pass Employee Association employees receive 10 paid holidays per year. Police and Fire employees receive a lump sum accrual for holidays.

Sick Leave
Sick leave accrual is provided to all regularly scheduled employees based upon their scheduled work week and labor group. Sick leave accrual is available for use immediately.

Emergency Leave
Emergency leave is provided to employees to attend the funeral of an immediate family member, or to visit an immediate family whose illness may result in death. Firefighters may take a 24-hour shift and all other employees may take up to 3 days emergency leave days per calendar year. Sick leave and/or vacation may also be utilized with approval.

OTHER BENEFITS

Employee Assistance Program
The EAP provides employees and members of their households up to four confidential visits per issue per year at no cost. Visits may be for counseling, assessment or referral help in dealing with the various stresses in life.

Fitness Reimbursement Policy
Full-time employees are eligible for up to $40 per month towards monthly membership dues to a health/fitness facility. Reimbursement is based on attendance and requires proof of payment and is processed on a quarterly basis through payroll. Regular part-time employees are eligible for a pro-rated reimbursement.

Educational Reimbursement Policy
Up to fifty percent of the cost of registration and fees associated with educational courses taken at an accredited institution and related to a regular employee's job may be reimbursed upon successful (Grade C or better) completion of the class. Term maximums apply for reimbursement. Employees who have completed their trial service period are eligible for this benefit. This program is dependent on budget availability.

Note: All benefits and contributions listed on this summary are subject to change

01

We appreciate your interest in becoming a member of the City of Grants Pass' team. Working in service of our citizens and community is important and we value your time and effort to complete the application process. We have prepared supplemental questions as part of our selection process to assist us in determining if you possess the knowledge, skills and abilities to succeed in the position for which you've applied. These questions should be answered accurately and thoroughly based on your work history. If you are requesting veteran's preference, indicate that you are a veteran AND upload a copy of your DD214 or veteran administration letter indicating your disabled status if applicable. Veteran preference documentation must be submitted by the closing of the announcement. I have read and understood all of the information listed above.

• Yes
• No

02

The Police Records Division operates from 7:00 a.m. to 11:00 p.m./Monday through Friday and 11:00 a.m. to 9 p.m. Saturday and Sunday. You may be required to work day shift, swing shift, weekends and holidays. Are you willing to be assigned to shift work on a rotation basis?

• Yes
• No

03

If you were going to hire someone as a records specialist, what desirable qualities would you look for? Which one would you consider your greatest strength? Which one would you consider an area that you could improve in?

04

Give an example of when you were responsible for an error or mistake and what did you do when you realized the error/mistake?

05

How would you define great customer service?

06

Communication skills, both written and verbal, are critical tools for a successful records specialist. Describe what you have done to develop your communication skills, either through your work history, educational background, community service or other areas.

Required Question