- Be prepared to always serve customer needs in a way that ends in a happy guest.
- With management, set sales and service objectives monthly, annually and achieve those objectives. Example areas: Customer Success Rate, Follow-up and Total close rates, Average sale, Items per ticket, Dollars sold, Fabric / warranty percentage etc.
- Meet minimum monthly objectives within first 90 days of being active on the floor.
- Be able to gain rapport, discover customer needs and satisfy those customer needs.
- Know product line features and benefits for all products on the sales floor.
- Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc.
- Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer.
- Become a professional salesperson using all selling principles of the Guest Solutions Process including approach, rapport building, needs discovery, product presentations, answering objections, closing, follow-up, after the sale service and continuing contact with all potential customers.
- Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%.
- Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.).
- Complete all paperwork related to sales and service promptly according to Furniture Mall standards.
- Create new ideas that will help improve store image, sales, and operations, and share them with management.
- Develop long-term customer relationships.
- Develop new customer leads through referrals from satisfied customers.
- High School Diploma or equivalent required
- Some college - preferred
- Minimum of one year experience in a retail selling environment -- preferred
- 6 months experience in the Home Furnishings industry or related academic qualifications – preferred
- Positive attitude and work ethic
- Ability to work individually or with a team to achieve a common goal.
- Strong communication skills
- Basic computer knowledge required
- Must be able to stand for up to an eight (8) hour shift.
- Must be able to work evenings and weekends
- Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress
- Undertake and complete other responsibilities as assigned in objective setting with store management.
- Undertake and support any policy, change, system or work rules the company implements regarding this position.
- Best work/life balance ratio of any comparable retail position
- Free Cookies, Custard & Coffee
- Family-owned business with none of that corporate attitude
- Employee Discounts
- Medical, Dental and Vision insurance
- 401K with Company Match
- Complimentary Life Insurance
- Vacation Time
- Three paid Holidays: Thanksgiving, Christmas, and Easter
-
Home Solutions Specialist
1 week ago
Furniture Mall Lee's Summit, United StatesJob Description · Job Description · At the Furniture Mall of Missouri, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and ...
-
Solution Specialist
1 week ago
Louis Dreyfus Company Kansas City, United StatesJob Description · Job DescriptionCompany Description · Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive ...
-
Solution Specialist
5 days ago
Louis Dreyfus Company Kansas City, United States Full timeCompany Description · Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our custo ...
-
Customer Solutions Specialist
1 day ago
Elite Vision Solutions Independence, United StatesJob Description · Job DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicat ...
-
Environmental Health
11 hours ago
Rich Products Corporation Missouri City, United StatesRich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, o ...
-
Procurement Specialist
2 days ago
Sunrgy Solar Distribution Missouri City, United States**Job Title: Procurement Specialist - Sunrgy Solar Distribution** · **Location**: Missouri City, Texas · **Reports to**: National Purchasing Director · **Salary Range**: 60k-75k · **Key Responsibilities**: · - **Sourcing and Vendor Management**: · - Identify and evaluate potentia ...
-
Bilingual Merchant Solutions Specialist
1 week ago
Basys Kansas City, United StatesSummary · Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Train merchants on the equipment or software they will use to accept payment. Provide first level support as needed. Resolve ...
-
Software developer C/C++
1 week ago
BlueNova Industries Grandview, United StatesAre you dreaming of exciting projects in leading high-tech companies? Are you looking for new challenges in fields such as mechanical engineering, vehicle technology, or alternative energies? Develop globally recognized "Made in Germany" solutions that shape the innovations of to ...
-
Warehouse Logistics Manager
1 week ago
Infinity Ventures Grandview, United StatesJoin us at Finsterwalder · For over 80 years, the Finsterwalder Group has been providing transport, logistics, warehouse, and fulfillment solutions as a service for national and international clients. Sustainable business growth and creative solutions for our clients are what set ...
-
Sales Engineer
1 week ago
Horizon Technologies Grandview, United States**About W. Müller GmbH & Co. KG: ** · As one of the largest specialists for roofing and solar in southern Germany, we offer services and solutions of a recognized family business, where innovation has been a tradition for years. · What do we offer? · Diverse and challenging field ...
-
Waste Control Management
1 week ago
Crimson Enterprises Raymore, United StatesRaymore REMONDIS Industrial Services offers safe and sustainable disposal and recycling solutions for hazardous waste to customers in industry, trade, and commerce. · Waste Control Manager - Quality Control Focus (m/f/d) · Krautheim Branch · Job Number: 131768 · Your qualificatio ...
-
SAP CDP Consultant
1 week ago
Phoenix Innovations Raymore, United StatesAbout the Company · You probably know that we stand for the "digital now". We show our clients what is possible in digitalization today - from strategy to tangible realization. · Our range of services includes Financial Services, Customer Experience, Business Analytics, SAP Serv ...
-
NebulaWorks Tarsney Lakes, United StatesTasks · The Solution Finders · It's great when everything goes as planned. It's even better when you're the one making it happen. As a Business Informatics specialist (m/f/d) in this field, you will inform and advise internal and external clients on the conception of suitable IT ...
-
Medical Assistant
3 days ago
Actalent Independence, United States Full timeDescription: · x2 Positions - Float and non-floating MA roles · Phlebotomy will take up 80% of their duties during the day · Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, en ...
-
Client Experience Specialist
1 day ago
StrongBox Wealth Lees Summit, United StatesJob Description: · StrongBox Wealth, an independent wealth management firm, is seeking a Client Experience Specialist to assist us in our mission of helping clients achieve their financial goals. This is your opportunity to play a key role in the future success of our fast-growin ...
-
Client Experience Specialist
1 week ago
StrongBox Wealth Lee's Summit, United StatesJob Description: · StrongBox Wealth, an independent wealth management firm, is seeking a Client Experience Specialist to assist us in our mission of helping clients achieve their financial goals. This is your opportunity to play a key role in the future success of our fast-growi ...
-
Oncology Pharmaceutical Representative
1 week ago
Infinity Systems Independence, United States'#TOPJOB For over 20 years, MARVECS has been one of the largest and most experienced providers of field solutions and sales specialists for the healthcare industry. With 400 projects and over 5000 employees, we have built a vast knowledge and network that our applicants and emplo ...
-
Client Experience Specialist
15 hours ago
StrongBox Wealth Lee's Summit, United StatesJob Description: · StrongBox Wealth, an independent wealth management firm, is seeking a Client Experience Specialist to assist us in our mission of helping clients achieve their financial goals. This is your opportunity to play a key role in the future success of our fast-growin ...
-
Fulfillment Specialist
6 hours ago
Fastenal Lee's Summit, United StatesJob Description · Fulfillment Specialist · 1201 SE Century Dr, Lees Summit, MO 64081 · MOKC2 Public Store · Part-time Shift(s): MON TUE WED THU FRI 9:00am - 3:00pm · Up to 28 hours/week · OVERVIEW: · Embark on your journey as a Part-time Fulfillment Specialist, where you'll ...
-
Senior Mold Set Up Specialist
6 days ago
IPL Lee's Summit, United StatesJob Description · Job DescriptionIPL is a global leading sustainable packaging solutions provider that manufactures specialty rigid packaging products used in the food, consumer, agricultural, logistics and environmental markets. We shape the future of plastics packaging. We inve ...
Home Solutions Specialist - Lee's Summit, United States - Furniture Mall
Description
Job Description
Job DescriptionAt the Furniture Mall of Missouri, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist (What others would call a sales associate)
The BEST person for this role would be described as someone who is Humble, Hungry and Smart. Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability.
If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position.
Position Title: Home Solutions Specialist
Reports to: Home Solutions Manager
Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone's needs.
Job Type: Full-time or Part-time, Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays.
Main Objectives:
Qualifications:
Job Requirements:
Pay Range: This position has an effort-based pay system with a current range of $15-$34/hour. Pay rates change quarterly.
Benefits:
Full-time Benefits:
We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.
