- This position may start as temporary with the possibility of becoming full-time
- Strong communication skills are essential
- Minimum of 5 years of relevant experience required
- Must be authorized to work in the U.S. without sponsorship
- Hybrid remote work is available. Our current office schedule is 1 day per week, but additional in-office days may be needed based on customer requirements
- Handling service calls, analyzing issues, confirming service classification, urgency, and priorities, and providing solutions whenever possible
- Participating in bridge calls for major incidents, aiding in application classification, and validating proposed mitigation/recovery plans
- Gathering business requirements using appropriate techniques
- Thoroughly analyzing requirements for completeness and consistency, considering impact and interdependencies
- Acting as a liaison between technical teams and business stakeholders
- Managing requirement development processes and communicating plans effectively
- Defining business requirements, use cases, and specifications with precision
- Documenting requirements in detail to ensure comprehension by all stakeholders
- Facilitating a common understanding among stakeholders and obtaining sign-off
- Reviewing and approving QA test plans and cases, ensuring comprehensive test coverage
- Addressing queries from QA and development leads regarding requirements
- Business Requirement Documents
- Functional Specification Documents
- User Guides, FAQs, Global system rules
- Knowledge of shipping domain business and applications is advantageous
- Strong problem-solving and business process analysis skills are crucial
- Proficiency in technical and business writing, along with effective communication and presentation skills
- Basic understanding of project planning, SDLC processes, and Agile methodology
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Business Analyst - Secaucus, United States - Kavyos Consulting
Description
We have a job opportunity for a Business Analyst role at our Secaucus office. Below, you will find the details:
Responsibilities:
Requirement Gathering and Analysis:
Specification and Documentation:
Quality Assurance Assistance:
Main Deliverables:
Skills and Qualifications: