Sales Coordinator - Kennedy Space Center, United States - Wyndham Hotels & Resorts

Wyndham Hotels & Resorts Kennedy Space Center, United States

1 week ago

Description

** Sales Coordinator**

Location: Orlando, FL, US, 32819

Property Name: Wyndham Orlando Resort Req Id: 19490

Wyndham is now seeking a Sales Coordinator to join our team at the Wyndham Orlando Resort location in Orlando , Florida .

**Job Summary**

The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

**Education & Experience**

High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

At least 3 to 5 years of progressive experience in a hotel or related field preferred.

College course work in related field helpful.

Computer knowledge/skills required.

Experience with LAN, WAN in an NT or Windows Environment and Database Management helpful

Experience in an Internet or Intranet environment helpful

Knowledge of Request For Proposal (RFP) process and/or Corporate Volume Accounts helpful

Experience with Budget, Expense, End of the Month, and Competitive Analysis Reports beneficial

**Physical Requirements**

Flexible and long hours sometimes required.

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

**General Requirements**

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

**Fundamental Requirements**

Assist with Data Entry of Leads and/or RFP Bids

Complete Month End Reports for Group Sales, Catering and Meeting Services

Run Sales, Catering & Meeting Services Reports

Create and Manage Merge documents and entry of menu items

Database Management duties applied to all sales related systems

Monthly/daily audits of Sales & Catering related systems to ensure Wyndham Standard policies and procedures are complied to

Training- Refresher & New employee training for all Sales & Catering related systems to include: Market Vision, Crystal, PMS Interface, Meeting Broker, WyndLeads & Linking to the National Sales Database

E-Lead Coordinator retrieving, managing and distributing all incoming sales leads- internal or external for WyndLeads, Linking to NetDelphi Global and NetXChange as applicable

Relay software suggestions and enhancements to Wyndham Corporate Representative on all sales related systems

Assist or coordinate loading of updated programs onto the network when received from Newmarket International

Verify Night Audit is managing daily backup of all sales related systems

Liaison between Sales department, Corporate office and software vendors

Administrative support- Typing, filing, answer phones and distribution of mail

Management & registration of all Sales & Catering employees for WIU and vendor centra classes

Enforce Corporate and Office standards and procedures as it relates to all sales-related Client and Corporate Information Systems

Other duties, as required

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** Wyndham Orlando Resort , 8001 International Drive , Orlando , Florida 32819

**Employment Status:** Full-time

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