Jobs
>
Detroit

    Peer Support Specialist - Detroit, United States - CNS Healthcare

    Default job background
    Description
    What we are looking for:

    As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. We are seeking candidates that have a passion for mentoring to help people achieve community inclusion, participation, independence, recovery, and productivity. Our ideal candidate has a special ability to gain the trust and respect of the individuals we serve based on shared experiences.

    The Peer Support Specialist serves as a member of the interdisciplinary case management team by providing services for individuals experiencing serious mental illness. The Peer Support Specialist works closely with individuals with mental illness and substance use disorders, acting as a mentor while providing support and assistance to individuals in the following areas: sharing lived experience, achieving community inclusion, participation, independence, recovery, resiliency, and/or productivity.

    Compensation Range:

    The starting pay for this position is $ $16.00 hourly rate for uncertified candidates, and $ hourly rate for certified candidates, and is based on non-discriminatory factors such as skills and experience.

    What's in it for you:

    As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones.We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more
    • Comprehensive medical insurance options
    • Employer-paid benefits including dental, vision, life, and short-term disability insurance
    • Retirement program with generous company default contribution and match
    • Generous PTO program starting at 18 days annually
    • 16 paid holidays, including 3 floating holidays
    • Paid parental leave
    • Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more
    Interested in learning more about this role?

    Please see below for a summary of job responsibilities and qualifications
    • Supports individuals in acquiring and practicing all activities of daily life.
    • Connects individuals to medically necessary and clinically indicated services including, and not limited to; DHS, Social Security, food and clothing banks, and other community resources using agency or personally owned vehicle, as assigned.
    • Facilitates wellness groups including Wellness Recovery Action Plan (WRAP), Whole Health Action Management (WHAM), Smoking Cessation, among others, and support individuals in those groups in gaining access to community programs and services as they are indicated, especially physical health care and dental services.
    • Attend team meetings and receive assignments from supervisor.
    • Aid and provide partnership in: developing the advance directive; learning about and pursuing alternatives to guardianship; and developing, implementing, and providing ongoing guidance for advocacy and support groups.
    • Promote client decision-making that supports self-determination and participate in the person-entered-planning (PCP) process.
    • Assist individuals with the implementation of their goals and objectives identified in the PCP.
    • Attend outings intended to enhance socialization and provide instruction-based assistance including teaching, prompting, modeling, monitoring encouragement, and general support to persons served.
    • Utilize a Trauma-Informed approach to deliver services.
    • Completes all required documentation, including progress notes, contact notes, and National Outcome Measures (NOMs), completely, accurately, and in accordance with CNS policy.
    • Fulfills mandatory education requirements of CNS including evidence-based programs, internal training, and community education.
    • Accounts for scheduled work hours through billing, productivity, or other approved methods of documentation.
    • Meet direct service productivity and documentation standards per agency and program expectations.
    • Provide transportation assistance to individuals served as needed.
    • Maintain compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
    • Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
    • Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
    • Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
    • Perform other related duties as assigned.
    Qualifications:

    Required
    • High school diploma or equivalent
    • Valid and unrestricted Driver's License
    • Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements
    • Meet eligibility requirements for State of Michigan Peer Support Specialist Certification
      1. Primary diagnosis of a mental health condition.
      2. Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption.
      3. Has been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition.
      4. Have personal experience navigating complex mental health treatment services.
      5. Self-identifies as having a mental health condition with a substantial life disruption and share their recovery story in supporting others.
    • Obtain and maintain State of Michigan certification as a Certified Peer Support Specialist (CPSS) within one year of employment.
    • Proficient with computers and working knowledge of Microsoft office products.
    • Ability to work as a member of a multidisciplinary team, and community effectively, professionally, and courteously.
    • Ability to work closely with persons with mental or physical limitations.
    • Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability.
    • Ability to report and record information regarding individual dreams and desires verbally and in writing.
    • Ability to use discretion and judgment when handling matters of a sensitive or confidential nature.
    • Intermediate time management, problem-solving, customer service, interpersonal, and conflict resolution skills.
    Preferred
    • Prior paid or volunteer experience working with adults with severe and persistent mental illnesses.
    • Prior experience as a peer support specialist.
    • Experience with electronic health record (EHR) systems.
    About CNS Healthcare:

    CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.
    • CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
    • Visit our website to learn more about our mission, vision, and values
    COVID-19 Vaccination Requirement: CNS Healthcare complies with federal, state, and local laws in regard to COVID-19 vaccination. Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for medical or religious exemptions to these requirements in accordance with applicable law.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)


  • Valley National Bank Wayne, United States

    Responsibilities include but are not limited to: · - Update and maintain Customer Information Files via requests from all areas of the bank regarding address changes, name changes, privacy, etc. · - Provide support to other system users to ensure accurate updates to the Customer ...


  • Intellicomm Inc. Wayne, United States

    **Primary Responsibilities**: · - Provide technical assistance and support for incoming queries and issues related to our online services. · - Understanding customer needs and assisting with product selection, purchases, and sign up. · - Assist customers with online sign up and s ...


  • The Misch Group Sterling, United States

    **Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support Specialist: · - Make outbound service call ...


  • Peraton Sterling, United States

    **About Peraton** · **Responsibilities** · **Responsibilities** · As a Customer Support Specialist, you will deliver customer satisfaction by resolving technical issues and meeting end-users' needs. Here are some of the primary responsibilities you will have as a Customer Support ...


  • Solugenix Detroit, United States

    Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hr · Detroit, MI · Contract to possible hire · Job ID · Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract to possible h ...


  • Red E Detroit, United States

    Company Description · Born in the Motor City, RED E is a leader in fast and convenient electric vehicle charging solutions. With extensive experience and in-house technologies, RED E makes EV charging easy for drivers, municipalities, and fueling stations. · Role Description · T ...


  • Solugenix Corporation Detroit, United States

    Overview: · Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hrDetroit, MI · Contract to possible hire · Job ID · Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract ...


  • Solugenix Corporation Detroit, United States

    Desktop Support Specialist $22/hr - $24/hr · Detroit, MI · Contract to possible hire · Job ID · Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to possible hire opportunity based out of Detroit, MI. · Qualifications: · R ...


  • Solugenix Detroit, United States

    Job Description · Job DescriptionDesktop Support Specialist $22/hr - $24/hr · Detroit, MI · Contract to possible hire · Job ID · Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to possible hire opportunity based out of Detroit ...


  • SPECTRAFORCE Detroit, United States

    Job Title: Special Exceptions - Eng (Technical Support) · Duration: 6 Months Assignment · Location:Detroit, MI 48239 · Description: · Provides Detroit powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involve ...


  • System Soft Technologies Detroit, United States

    We are looking for talented people who are passionate about transforming and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees. Expertise and experience working in an urban public school district is ...


  • MasTec Network Solutions Detroit, United States Full time

    Overview · At MasTec Communications Group we build for the future. Yours and ours. · As a Market Support Specialist , you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us ...


  • System Soft Technologies Detroit, United States

    We are looking for talented people who are passionate about transforming and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees. Expertise and experience working in an urban public school district is ...


  • TOPSTEP Wayne, United States Full time

    [Customer Service / Remote] - Anywhere in U.S. · / Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: · Own user issues through various channels, such as phone, email, live chat, and social, from start to resoluti ...


  • Conduent Incorporated Detroit, United States

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...


  • Neighborhood Service Organization Detroit, United States

    Job Description · Job DescriptionDetroit Healthy Housing Center's Client Support and Transportation Specialist is part of the Homeless Recovery Services team. The Client Support and Transportation Specialist must possess the ability to work comfortably with individuals experienci ...


  • McCann Detroit Detroit, United States

    IT Support Specialist, Commonwealth//McCann · Tracking Code · Job Description · The IT Support Specialist will provide the opportunity to develop in areas such as: hardware support and repair, network troubleshooting, help desk support, and will provide an overall experience in ...


  • sermetro Detroit, United States

    Job Description · Job DescriptionJOB TITLE: Data and Supportive Services Specialist · DIVISION: Adult Services · DEPARTMENT: Reentry Program · LOCATION: Samaritan Center Conner St, Detroit, MI East) · REPORTS TO: Program Manager · FLSA STATUS: Non-Exempt/Hourly · CLASSIFICATI ...


  • Detroit Wayne Integrated Health Network Detroit, United States

    The ASD Benefit Support Specialist is responsible for ensuring data integrity and the monitoring of consumer information in the MHWIN Consumer Charting System. This individual is also responsible for supporting the ASD Benefit Team to ensure Medicaid ASD Benefit requirements are ...


  • Detroit Wayne Integrated Health Network Detroit, United States

    The ASD Benefit Support Specialist is responsible for ensuring data integrity and the monitoring of consumer information in the MHWIN Consumer Charting System. This individual is also responsible for supporting the ASD Benefit Team to ensure Medicaid ASD Benefit requirements are ...