Jobs
>
Downey

    Customer Service Specialist - Downey, United States - Evs

    Evs
    Evs Downey, United States

    3 weeks ago

    Default job background
    Description
    Customer Service Specialist

    We are looking for a full-time employee who will provide customer service and customer support to the organization.

    This position will initiate and/or implement sales support action items as needed in order to ensure that an excellent external standard of service and a high level of customer satisfaction are maintained.

    Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well-spoken and able to present him/herself to others in a professional manner.

    Tasks and Responsibilities of a Customer Service Specialist
    Interact with customers daily to inform of client products and services.

    Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise.

    Ensure and provide quality service to external customers.
    Answer all external customer inquiries in a timely and professional manner.
    Process sales orders and data entry with high-level accuracy.
    Take initiative and resolve and de-escalations or complaints.
    Maintain a positive representation of the company and associated brands at all times.

    Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into a successful, professional Sales / Customer Retention position.

    Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
    Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
    Participation in morning meetings including role-play scenarios, product knowledge, and psychology of customer service behavior training.


    Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives in the customer service and sales departments.

    We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills.

    Promotion and pay are based on performance.

    Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty.


    We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team.

    Customer Service Specialists will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry.

    We are seeking candidates that are outgoing, personable, and comfortable working in a team environment with a focus on customer satisfaction and professional development.


    Requirements of a Customer Service Specialist:
    Must have great attention to detail.
    Must be a team player.
    Previous customer service and sales experience are a plus.
    Must have strong communications skills.
    Must be organized.
    Must be personable and comfortable interacting with customers daily.


    Qualifications:
    Desire to participate in professional development and take on new responsibilities
    Self-motivated and comfortable working both independently and as part of a team
    Customer service or customer relationship experience
    Ability to perform at a high level in a fast-paced environment
    Degree preferred


    Position Benefits:
    Competitive wages
    Merit-based advancement
    Uncapped bonuses & incentive plan
    Company event

    #LI-Onsite
    #J-18808-Ljbffr
  • El Super

    Meat Service Specialist

    2 days ago

    El Super Bell Gardens, United States

    **Meat Service Specialist** · **Especialista en Servicio al Cliente (Spanish)** · The Meat Service Specialist plays an important role in the efficient operations of the Meat/Fish/Bulk Cheese Counter(s), by providing friendly, fast and effective customer service. Your goal as a Se ...

  • Mac Duggal

    Customer Service Specialist

    3 weeks ago

    Mac Duggal Willowbrook, United States

    Since our inception in 1984, Mac Duggal has risen to become an illustrious name in the realm of women's fashion and evening wear, consistently adored by both discerning clientele and celebrity stylists alike. Our headquarters, situated just outside of Chicago, serve as the hub fo ...

  • Titan Industries

    Specialist Service Employee Service

    5 days ago

    Titan Industries West Athens, CA, United States Freelance

    **Restaurant Service Employee (m/f/d) in West Athens, CA** · - Category · **Service Specialist** · - Workplace · - Overlingen · - Country · - Germany · - Start date · - Immediate · - Employment type · - Permanent position · - What we offer · - A permanent job · - Cooperation with ...

  • Open Bank

    Loan Servicing Specialist

    1 week ago

    Open Bank Los Angeles, United States

    The Loan Servicing Specialist is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans. Handle Loan Payment(s), Late Charge(s), NSF payment(s), Non-post/Rejected item(s) and GL monitoring/ ...

  • Covenant Surgical Partners

    Patient Services Specialist

    3 weeks ago

    Covenant Surgical Partners Los Angeles, United States

    De La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA. · Please note the pay range for this position is **$18-$22/hr**. · **About the Opportunity** · Working **Monday through ...

  • 1st Century Bank

    IT Service Desk Specialist

    3 weeks ago

    1st Century Bank Los Angeles, United States

    1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...

  • ES Ring

    Resident Services Specialist

    2 weeks ago

    ES Ring Los Angeles, United States

    E&S Ring is a leading residential property management company with apartment communities located in some of the most desired neighborhoods across California. In addition to having our communities strategically positioned in the heart of these neighborhoods, we also have a long-st ...

  • Atriyo LLC

    On-site Service Specialist

    3 weeks ago

    Atriyo LLC Los Angeles, United States

    **Hi,** · **Role: On-Site Service Specialist** · **Job Type: Temp to Engage** · **Shift: 9:00am to 6:00 pm (Mon · - Fri)** · **Rate: $21/hr** · **Location: Century Park Suite 2300, Los Angeles, CA 90067** · **parking is available.** · **Summary** · Temp to Engage Must be vaccinat ...

  • Vminds Technologies Inc

    On-site Service Specialist

    3 weeks ago

    Vminds Technologies Inc Los Angeles, United States

    Summary · Manager's Job Description: $21/hr Temp to Engage Must be vaccinated and show proof. · Looking for someone with an an open mind to learning systems and being trained, and able to work as a team. · On a daily basis They will be responsible for setting up conference rooms, ...

  • Royal Business Bank

    Mortgage Servicing Specialist

    3 weeks ago

    Royal Business Bank Los Angeles, United States

    **JOB SUMMARY** · **DUTIES** · - Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan; · - Coordinate daily activities and functions of loan serv ...

  • Epiq Systems, Inc.

    Lead Service Specialist

    3 days ago

    Epiq Systems, Inc. Los Angeles, United States

    It's fun to work at a company where people truly believe in what they are doing · **Job Description**: · The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team m ...

  • Epiq Systems, Inc.

    Fast Service Specialist

    1 week ago

    Epiq Systems, Inc. Los Angeles, United States

    It's fun to work at a company where people truly believe in what they are doing · **Job Description**: · A Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This uniqu ...

  • Insight Global

    Service Specialist

    2 weeks ago

    Insight Global Santa Fe Springs, United States

    A building automation systems company is looking for a Service Specialist in the LA/OC/Inland Empire area. This person will be providing ongoing engineering support for existing building systems. They will also be conducting preventive maintenance, installation, troubleshooting, ...

  • Insight Global

    Service Specialist

    3 weeks ago

    Insight Global Santa Fe Springs, United States

    A building automation systems company is looking for a Service Specialist in the LA/OC/Inland Empire area. This person will be providing ongoing engineering support for existing building systems. They will also be conducting preventive maintenance, installation, troubleshooting, ...

  • FullBloom

    Centralized Services Specialist

    4 days ago

    FullBloom Los Angeles, United States

    **Organizational Profile** · FullBloom provides education and behavioral health solutions for children and their families, leading to better life outcomes, regardless of the learning obstacles and other challenges they face. The company's team of more than 7,000 education and hea ...

  • Coastline Equipment

    Service Pricing Specialist

    3 weeks ago

    Coastline Equipment Long Beach, United States

    **Purpose**: · Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations. Manages and implements the Company's strategic plans relating to Preventative Maintenance (PM) a ...

  • Coastline Equipment

    Service Pricing Specialist

    3 weeks ago

    Coastline Equipment Long Beach, United States

    **Purpose**: · Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations. Manages and implements the Company's strategic plans relating to Preventative Maintenance (PM) a ...

  • Bayport Polymers, LLC

    Customer Service Specialist

    1 week ago

    Bayport Polymers, LLC Pasadena, United States

    BASIC FUNCTION · This role acts as liaison with external clients and internal stakeholders to maintain ongoing communication regarding order status and post shipment requirements. · RESPONSIBILITIES · - Provide daily/weekly/monthly data requirements to Customer Service Specialist ...

  • Crystal Stairs

    Enrollments - Family Services Specialist

    1 week ago

    Crystal Stairs Los Angeles, United States

    **Crystal Stairs, Inc.** · **Improving the Lives of Families through** · - Child Care Services, Research, and Advocacy_ · **Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does no ...

  • Orange Lutheran High School

    Employee Services Specialist

    2 weeks ago

    Orange Lutheran High School Orange, United States

    *** · The Employee Services Specialist position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flex ...