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Outpatient Rehab Services Administrative Supervisor - San Francisco, United States - University of California
Description
Outpatient Rehab Services Administrative SupervisorADT Physical Therapy Bayfront
Full Time
77700BR
Job Summary
Under the general direction of the Assistant Director of the Department of Outpatient Rehabilitation Services, the Outpatient Rehab Services Administrative (ORSA) Supervisor works independently and has primary responsibility for the department's daily outpatient administrative operations.
Essential functions include supervision and leadership of administrative/practice coordinator staff, human resources, and business functions of the department for primary Outpatient Rehabilitation Service locations across multiple campuses, locations and services, and including Rehab services embedded in other departments across UCSF Health.
The ORSA Supervisor also provides guidance, training and assistance with administrative and revenue cycle management for outpatient billing for services, as needed, for inpatient Rehabilitation Services, as well as the Department of Physical Therapy PhysFit Health & Wellness Center.
This is a professional leadership role that functions with an appropriate degree of independence, initiative, assertiveness, and diplomacy, necessary in dealing with faculty, staff, other departments and patients/clients in a complex environment.
The ORSA Supervisor collaborates with the Hospital Billing Service (PFS), Revenue Cycle Quality and Education, Patient Relations, Ambulatory Managers and Administration, Clinical Services Managers, Faculty Practice Administration, School of Medicine Directors and/or Revenue Managers, EPIC-based electronic medical record committees, and Patient Access Managers to resolve business issues and operational challenges facing the organization as a whole, as well as individual department value streams.
The ORSA Supervisor is assigned highly complex analytical duties which require a clear understanding of key processes. Analyzes and interprets quantitative and qualitative data, drawing conclusions and recommending solutions to complex operational problems.Leads improvement activities that engage the frontline staff, and transcend quality, clinical operational dimensions to support achievement of the organizational goals through Lean Management.
Must have the ability to lead and prioritize multiple projects and oversee implementation and development of workflow and systems for efficiency.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search
Please note:
An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit:Department Description
The Department of Outpatient Rehabiliation Services at UCSF Medical Center offers services to patients of all ages with functional impariments involving movement, sensory, communication or cognitive dysfunction.
Required Qualifications
Bachelor's degree in related area and / or equivalent combination of experience / training.
Minimum of five (5) years experience in healthcare administration/practice coordination or related field.
Minimum of one (1) year of prior experience as a supervisor, lead, trainer or equivalent
Demonstrated supervisory and organizational skills to effectively supervise practice coordination staff and to manage the complex workflow and multiple priorities involved with outpatient healthcare administration.
Demonstrated knowledge of human resources management practices, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
Demonstrated experience with healthcare operations patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements and best practices.
Demonstrated written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
Demonstrated interpersonal skills for collaboration with all levels of management and staff, consultants, and outside agencies.Preferred Qualifications
Prior administrative or supervisory experience in an academic medical center or health system.
Prior adminstrative or superisory experience in a labor management environment.
Prior experience in data management, including productivity, operational and financial metric collection and reporting.
Prior experience with healthcare environment in California.
Prior experience with revenue cycle, hospital billing, collections, denials and claims management.
Prior experience with Lean management in healthcare.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.
In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride ValuesUCSF is a diverse community made of people with many skills and talents.
We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
OrganizationHealth
Job Code and Payroll Title
004171 AMBUL CARE ADMSTN SUPV 2
Job Category
Administrative Support, Supervisory / Management
Bargaining Unit
9- Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Mission Bay (SF)
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday
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