Bellperson - New York, United States - Hotel Talent NYC

Hotel Talent NYC New York, United States

2 weeks ago

Full time

Description

DESCRIPTION

Hotel Talent NYC is seeking an experienced Bellperson who will assist in the proper execution of Guest Satisfaction and service standards. Ensuring hotel guests receive hospitable and responsive service during their stay ensures guest satisfaction and loyalty.

Professional Development Path:

Guest Service Agent * Front Desk Supervisor * Assistant Front Office Manager

Bellperson:

Maintain accurate knowledge of hotel services

Use friendly, fun, and appropriate expressions when addressing guests

Transport and storage of guest luggage, assistance with guest packages

Be fully acquainted with the different points of interest within the hotel's surrounding area

Ensure the delivery of parcels, mail, and special deliveries to guestrooms

Call a taxi and/or a shuttle for guests as needed

Assist, retrieve and load luggage for guests

Notify the Front Desk and Guest Services of VIP arrivals whenever possible

Maintain cleanliness of luggage carts
REQUIREMENTS

Must have guest service experience.

Must be able to multi-task in a busy environment, follow through on guest and employee requests, ensure guest satisfaction, and work as a team player

Maintain a professional business appearance, attitude, and performance

Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs

Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, and seeing

Good communication and interpersonal skills are essential

A flexible schedule is required for days, evenings, weekends, and holidays
Compensation:

* For applicants working in NYC, the anticipated compensation range for the position is $18.00-$19.00 per hour. The hourly rate offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Source: Hospitality Online

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