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    SEASONAL-Bell Person - Atlantic City, United States - Ocean Casino Resort

    Ocean Casino Resort
    Ocean Casino Resort Atlantic City, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The Bellperson is responsible for providing prompt and courteous service to all customers while handling luggage and guest property.

    Position Responsibilities

    • Responsible for maintaining accurate property information through daily use of intranet, email and other forms of communication
    • Assists customers with their luggage and provides information with respect to available services and facilities within the hotel and casino
    • Receives baggage, tags it and gives ticket to customer
    • Responsible for the coordination of luggage flow within and outside of the property
    • Provides prompt, courteous and efficient service to all customers, promoting positive customer relations
    • Orients customers to room facilities by explaining the different features available in the room, including the operation of the air-conditioning unit, television and other special features provided
    • Offers to retrieve ice and order other amenities such as extra pillows or cribs
    • Delivers keys and other amenities to room upon request
    • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
    • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
    • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
    • Must be able to lift -push-pull up to 100 lbs
    • Must be able to read, write and understand English
    • Communicate with end users on quality issues
    • Knowledge of computer skills and knowledge of software applications

    Essential Functions

    • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
    • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
    • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
    • Must be able to lift -push-pull up to 100 lbs
    • Must be able to read, write and understand English
    • Communicate with end users on quality issues
    • Knowledge of computer skills and knowledge of software applications

    Requirements

    • High School Diploma or equivalent qualification preferred
    • One year in Customer Service experience required

    Benefits

    • Training & Development
    • Free Meal while on shift
    • Free Parking
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