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    S & M Restaurant - Management: General Manager - Austin, TX, United States - McGuire Moorman

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    Description

    At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman.

    Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences.

    MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development.

    We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property.

    MML owns and operates all its properties and only takes on projects that align with our vision and values.

    MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it.

    Beverage Education Reimbursement

    • MML Property Discounts (Hotel, Restaurant, Retail)
    • Medical, Dental, Vision, Disability, Life, and Pet Insurance
    • Retirement Benefits
    • Community Service Opportunities
    • Relocation Assistance
    Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction

    • Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism
    • Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service
    • Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth
    • Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service
    • Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste
    • Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic
    • Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction
    • Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests
    • Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management
    • Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws
    Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role

    • Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends
    • Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management
    • Proven track record of achieving financial targets, implementing cost control measures, and driving profitability
    • Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite
    • Flexibility to work evenings, weekends, and holidays as required
    Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. MML Hospitality is an equal-opportunity employer.

    We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis.


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