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    CUSTOMER SERVICE REP - Philadelphia, United States - Temple Health

    Temple Health
    Temple Health Philadelphia, United States

    5 days ago

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    Description

    Job Description - CUSTOMER SERVICE REP (Temple Health - Fox Chase Cancer Center **Job Description**

    CUSTOMER SERVICE REP (Temple Health - Fox Chase Cancer Center **Description**

    Responsible for Customer Service and Self Pay collections in a high volume call center environment. Utilize telephone, customer service, and problem solving skills to assist patients in resolving their facility account balances and collect outstanding patient balances using current available technology. Identify issues and introduce alternative payment options, while navigating and updating various patient accounting systems. Required to analyze, follow-up, and resolve patient inquiries with empathy and professionalism. Receives and responds to day-to-day inquiries from third-party carriers and patients, processes correspondence and maintains patient files.

    Education

    High School Diploma or Equivalent (Required)

    Experience

    2 Years experience in a related role (Required)

    _ Your Tomorrow is Here

    Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

    To support this mission, Temple University Health System is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here

    Your Tomorrow is Here

    As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.

    At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department theyre in.

    Its essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer.

    **Primary Location**

    : Pennsylvania-Philadelphia **Job**

    : Clerical Services **Schedule**

    : Full-time **Shift**

    : Day Job **Employee Status**

    : Regular

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