Jobs
>
Chicago

    Technical Support Manager - Chicago, United States - Moody Bible Institute

    Moody Bible Institute
    Moody Bible Institute Chicago, United States

    3 weeks ago

    Default job background
    Description
    ***SIGN-ON BONUS***

    Under the direct supervision of the Director of Engineering and Support and Assistant Director of Engineering and Support, to effectively manage the support team and maintain all studio, audio network and program delivery systems and provide direct Information Technology and computer support assistance to Moody Radio's Chicago radio operations.Further, to assist with developing the long-term vision for technical support operations - how we catalog existing equipment, set dates for maintenance, workflows, network maps, monitoring software, etc.

    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
    • Oversee and directly manage the work assignments of the Chicago Technical Support staff, creating and maintaining a team approach for resolving all Radio Operation's technical needs.
    • Manage and provide oversight for the complete IT-based radio systems infrastructure of Moody Radio's on-air operation systems leading to reliable service and to develop proper back up and contingency plans to ensure a consistent, uninterrupted sound for all broadcast systems.
    • Manager will be responsible for the Axia audio network routing system within the Chicago radio facilities. This includes interfacing with the Operations and Production Services department to maintain the smooth operation of all audio routing between studios and through the airchain to uplinks and transmitter sites.
    • Manage and maintain all broadcast related IT computers and system equipment in the Moody Radio operations.Secondarily, as workload permits, the manager and team will provide office-related computer support in conjunction with MBI Information Technology Systems computer technicians.
    • Manager will ensure that the technical support team provides effective and satisfactory technical support for owned and operated radio stations including satellite program delivery, automation and local Axia audio network troubleshooting.
    • Be available on an on-call basis for emergency repairs.
    • Perform other duties as assigned.
    Minimum Requirements
    • Excellent written and oral communication skills.
    • 3-5 years of radio station or network operations experience
    • Computer science background
    • Authorized to work in the US legally without sponsorship
    Preferred Requirements
    • IT Networking knowledge in broadcast environment
    • Radio Studio Maintenance Experience
    • Systems management Experience
    Work Environment/Conditions

    Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God's Word. If you are mission-minded, and have a servant's heart, join us as we look to further impact the Kingdom of God.
    • Work environment type:
      • Standard office environment
      • Radio/Audio Studio environment
      • Field work/offsite (varies)
    • Equipment/technology used:
      • Fax
      • Phone
      • Copier
      • Computer
      • IT Switches
      • Digital audio mixing, processing, signal routing
    • Physical Requirements:
      • Standing
      • Sitting
      • Bending
      • Lifting up to 50 lbs.
      • Typing
    • Work hours/Shifts:
      • Generally, M-F 38.75 hours per week, but position demands on-call hours as assigned
    • Travel:
      • Up to 25% as needed
    Additional Information

    Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI's Christian identity.Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

    We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category.As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.
  • Core Spaces

    IT Support Manager

    4 weeks ago

    Core Spaces Chicago, United States Full time

    Job Details · Job Location: IL Chicago Corp Office CCLLC - Chicago, IL Position Type: Full Time Salary Range: Undisclosed Job Category: TechnologyDescription · Who We Are · Core Spaces (Core) is more than a real estate company, it's a people company. Where building relationships ...

  • Moody Bible Institute

    Technical Support Manager

    2 weeks ago

    Moody Bible Institute Chicago, United States Full time

    ***SIGN-ON BONUS*** · Under the direct supervision of the Director of Engineering and Support and Assistant Director of Engineering and Support, to effectively manage the support team and maintain all studio, audio network and program delivery systems and provide direct Informat ...

  • MJK Connections LLC

    Program Support Manager

    3 weeks ago

    MJK Connections LLC Chicago, United States

    Job Description · Job DescriptionMJK Connections is running the search for a fully remote Program Support Manager for our amazing client, Member Loyalty Group. Check out the description below. · Member Loyalty Group, business revolves around our credit union partners. Our goal is ...

  • BigTime Software

    Manager, Technical Support

    4 days ago

    BigTime Software Chicago, United States

    BigTime Software is seeking a Manager, Technical Customer Support to join our Chicago office. This is an exciting opportunity to work side by side with a team of talented individuals who strive to deliver results and a great experience to our customers. The ideal candidate will b ...

  • AAMCO Transmissions and Total Car Care

    Regional Support Manager

    5 days ago

    AAMCO Transmissions and Total Car Care Chicago, United States

    Job Description · Job DescriptionAAMCO Transmissions and Total Car Care · Regional Support Manager · We are searching for a Regional/District Sales Manager. The position requires a proven sales track record. This candidate should have excellent communication skills, organizatio ...

  • Hays Recruitment

    Quality Support Manager

    1 week ago

    Hays Recruitment Chicago, United States

    Hays InvestorWork for HaysAbout UsFind UsUS EN For Job SeekersFor OrganizationsAustraliaAustriaBelgiumBrazilCanadaChileChinaColombiaCzech RepublicDenmarkFranceGermanyHong Kong SARHungaryItalyJapanLuxembourgMalaysiaMexicoNetherlandsNew ZealandPolandPortugalRomaniaSingaporeSpainSwe ...

  • Advantage Group

    Sales Support Manager

    1 day ago

    Advantage Group Chicago, United States

    Job Description · Job DescriptionAdvantage Group International (AGI) is seeking a strategic, detail-oriented, and ambitious Sales Support Manager to join us in our journey of helping businesses be better together in the world's largest CPG / retail market. · Our History and Missi ...

  • Elevate Energy

    Manager, Program Support

    2 weeks ago

    Elevate Energy Chicago, United States

    Job Description · Job DescriptionManager, Program Support (Call Center)The Manager, Program Support assists in supporting Elevate's customer-focused programs and contributes to ongoing communication, education, and research activities. The Manager, Program Support supervises the ...

  • Hays Recruitment

    Quality Support Manager

    3 days ago

    Hays Recruitment Chicago, United States

    Hays Investor · Work for Hays · About Us · Find Us · US · EN · For Job Seekers · For Organizations · Australia · Austria · Belgium · Brazil · Canada · Chile · China · Colombia · Czech Republic · Denmark · France · Germany · Hong Kong SAR · Hungary · Italy · Japan · Luxembourg ...

  • Power Construction

    Quality Support Manager

    2 weeks ago

    Power Construction Chicago, United States

    POSITION SUMMARY: · This unique and highly visible role is essential to Power's ability to continue to be successful in the eyes of clients, architects, engineers and subcontractors. The QSM is an internal technical resource for all Power project teams. The QSM is involved from ...

  • Power Construction

    Quality Support Manager

    1 week ago

    Power Construction Chicago, United States

    8750 W Bryn Mawr Ave #500, Chicago, IL 60631, USA · Req #412 · POSITION SUMMARY: · This unique and highly visible role is essential to Powers ability to continue to be successful in the eyes of clients, architects, engineers and subcontractors. The QSM is an internal technical ...

  • AbbVie

    Manager, Quality Systems Support

    11 hours ago

    AbbVie Chicago, United States

    Primarily responsible for quality systems implementation and support. This role manages activities supporting the QA System and business driven objectives. Responsibilities. Manage projects for implementing new Quality IT Systems. Set and implementat Support, Systems, Manager, Qu ...

  • Bank of America

    Business Support Manager II

    1 hour ago

    Bank of America Chicago, United States

    Job Description: · This organization has a great opportunity available as it is seeking an Anti-Money Laundering (AML)/Know Your Customer (KYC) Business Support Manager. The AML/KYC Business Support Manager will manage diverse administrative functions for the GCB AML/KYC divisio ...

  • Enfusion

    Enterprise Application Support Manager

    4 days ago

    Enfusion Chicago, United States Full time

    · Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four contin ...

  • Allergan

    Manager, Quality Systems Support

    1 hour ago

    Allergan Chicago, United States

    Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas ...

  • Casa Central

    Family Support Case Manager

    1 week ago

    Casa Central Chicago, United States

    Family Support Case Manager (Interim Housing) · Job Category · : · INTERIM HOUSING · Requisition Number · : · FAMIL001481 · Apply now · Posted : April 22, 2024 · Full-Time · Locations · Showing 1 location · 1322 Building · Chicago, IL 60651, USA · Description · Seekingaca ...

  • NexDine

    Culinary Operations Support Manager

    3 weeks ago

    NexDine Chicago, United States

    Job Description · Job DescriptionHere at NEXDINE, we make diversity our advantage. From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce · Want to hear more about our Guiding Principles and what drives us? Apply below · Job ...

  • JPMorgan Chase Bank, N.A.

    Credit Support Manager I

    1 hour ago

    JPMorgan Chase Bank, N.A. Chicago, United States

    JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processin ...

  • Enfusion

    Enterprise Application Support Manager

    2 days ago

    Enfusion Chicago, United States

    Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continent ...

  • Wolters Kluwer

    Customer Support Account Manager

    1 week ago

    Wolters Kluwer Chicago, United States

    **Job Description Summary** · Enablon, a Wolters Kluwer business, is the world's leading provider of Sustainability, EHS and Operational Risk Management Software. Enablon offers the most comprehensive platform in the industry and is consistently recognized as a global leader and ...