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Palo Alto

    Customer Service Associate - Palo Alto, United States - TMG

    TMG
    TMG Palo Alto, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to


    YOU
    We work with nationally recognized telecommunications companies in the local San Jose area.

    Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.


    We offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training.


    As our Customer Service Associate, you will learn:
    All telecommunications client product knowledge
    How to answer customer questions
    The sales cycle and how to complete customer sales
    Personal development habits
    How to take your communication skills to the next level
    How to coach and train others
    Human resources elements
    Other managerial responsibilities may be assigned

    Requirements of the Customer Service Associate:
    No prior knowledge of telecommunications is required
    High school diploma or GED equivalent is not a requirement but is a plus
    A minimum of 1 year of experience working in customer service, retail, or hospitality
    A student mentality and willingness to learn
    Must be passionate about working with others
    Ability to work individually or as part of a team
    A drive for professional growth

    #LI-Onsite
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