Jobs
>
Pasadena

    Customer Implementation Specialist - Pasadena, United States - Fox Dealer

    Fox Dealer
    Fox Dealer Pasadena, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionPosition Summary:

    Fox Dealer is seeking an Entry Level Customer Implementation Specialist to join our onboarding team. As the Customer Implementation Specialist, you own a critical point in the customer journey: the first impression. That means you must be passionate about Fox Dealer and delivering the best possible customer experience. You must be proactive and effective in communicating with our customers, as well as be highly organized and able to manage multiple projects at once.

    You are technically adept and focus on the details while keeping holistic insight into the bigger picture. Not only are you committed to producing high-quality work, you are able to work within the constraints of deadlines to provide our clients with exceptional service.

    What You'll Do:

    • Oversee the implementation of new products, including website builds and website add-on widgets
    • Own account updates, customer revisions and concerns, and handle multiple projects while honing your organization skills
    • Identify roadblocks and work with multiple teams and vendors to come up with solutions to keep projects moving forward
    • Adhere to strict SLAs regarding product launch timelines while delivering superior customer service
    • Become autonomous in problem solving and navigating customer concerns
    • Create project records and cases in SalesForce and log all customer communications promptly
    • Work cross functionally with multiple teams to ensure flawless execution of product onboarding with a seamless transition of products to customer support teams post-launch
    What You Need:
    • World-class customer service skills and commitment to high quality work
    • Ability to coordinate multiple departments, 3rd parties, and customers to complete tasks
    • Aptitude for all things technical, ability to roll up your sleeves and learn new products
    • Proactive communication with customers to ensure timely project completion
    • Solutions to problems and resolution of customer roadblocks
    • Project management skills ensuring accurate completion of numerous onboarding tasks
    • Outstanding analytical, problem-solving, organization and multitasking skills
    • Proven ability to drive results under pressure and in the face of ambiguity
    Qualifications:
    • Strong attention to detail required
    • Excellent written and verbal communication skills
    • Strong organizational and time management skills
    • Ability to solve problems and learn new technical skills
    • Ability to prioritize based on company and departmental directives
    • Motivation to follow-through and finish projects with a commitment to quality
    • Ability to work collaboratively and cross-functionally to achieve a common goal
    • Ability to identify, address, and resolve client related issues in a professional manner
    • Highly enthusiastic, positive-minded, customer focused, and service-orientated
    • Basic understanding of HTML, CSS, and standard Content Management Systems (CMS) helpful, but not required

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Powered by JazzHR

    zQ3jQZGoAd

  • Evpassport Inc.

    Implementation Specialist

    3 weeks ago

    Evpassport Inc. Los Angeles, United States

    About EVPassport:EVPassport is the technological evolution of EV charging software and hardware for forward-thinking companies around the world who place high value on the satisfaction of their customers. Developed with a deep understanding of Enterprise SaaS, our team establishe ...

  • Fox Dealer

    Customer Implementation Specialist

    2 days ago

    Fox Dealer Pasadena, United States

    **Position Summary**: · Fox Dealer is seeking an Entry Level Customer Implementation Specialist to join our onboarding team. As the Customer Implementation Specialist, you own a critical point in the customer journey: the first impression. That means you must be passionate about ...

  • ADP

    Implementation Specialist I

    4 days ago

    ADP La Palma, United States

    ADP is hiring an Implementation Specialist. · Are you ready to join a company offering career advancement opportunities throughout your career journey? · Are you looking for an inclusive environment with a culture of collaboration and belonging? · If so, this may be an opportu ...

  • Adobe

    Implementation Specialist

    11 hours ago

    Adobe Los Angeles, United States

    Our Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...

  • PHS Bio-Medical Services

    EHR Implementation Specialist

    3 weeks ago

    PHS Bio-Medical Services Ontario, United States

    Overview · Join our team of dedicated professionals who provide services and operational support to award winning hospitals through roles in supply chain, IT and cybersecurity, clinical engineering, capital procurement, medical coding, project management and more. We provide serv ...

  • Circadia Health

    Clinical Implementation Specialist California

    2 weeks ago

    Circadia Health Los Angeles, United States

    Circadia Health is a medical device and data technology company that has developed the world's first FDA cleared contactless remote patient monitoring system. Powered by cutting-edge technology and AI, the system allows for the early detection of medical events such as Congestive ...

  • Circadia Health

    Clinical Implementation Specialist California

    2 weeks ago

    Circadia Health Los Angeles, United States

    Circadia Health is a medical device and data technology company that has developed the world's first FDA cleared contactless remote patient monitoring system. Powered by cutting-edge technology and AI, the system allows for the early detection of medical events such as Congestive ...

  • Combined

    Payroll Implementation Specialist

    2 weeks ago

    Combined Diamond Bar, United States

    Job Description · Job DescriptionJob Summary · The Implementation Specialist drives successful completion of designated project plans within isolved HCM by analyzing the business needs of our clients to configure applications, and ensure project plans are properly prioritized and ...

  • ADP

    Implementation Specialist I

    1 week ago

    ADP La Palma, United States Not Specified

    ADP is hiring an Implementation Specialist. · Are you ready to join a company offering career advancement opportunities throughout your career journey? · Are you looking for an inclusive environment with a culture of collaboration and belonging? · If so, this may be an opportu ...

  • California Department of Education

    Behavior Intervention Implementation Specialist

    2 weeks ago

    California Department of Education Los Angeles, United States

    For more information about this position, go to the pdf file here Intervention Implementation_ ...

  • Computrition

    Implementation Specialist

    2 weeks ago

    Computrition Canoga Park, United States

    Job Information: · THE COMPANY · Computrition, Inc. is the leading provider of fully integrated foodservice and nutrition management software systems. With over thirty years in the hospitality and healthcare industries, Computrition is an international company with offices thro ...

  • Edmunds

    Implementation Specialist

    3 weeks ago

    Edmunds Santa Monica, United States

    Job DescriptionEdmunds offers flexibility to work fully remote, from our Edquarters, or a combination of bothAt Edmunds we're driven to make car buying easier. Ever since we began publishing printed car guides in the 60's, the company has been in the business of trust, innovating ...

  • Bank of Hope

    TMS Implementation Team Specialist

    3 days ago

    Bank of Hope Los Angeles, United States

    System set-up, maintenance and training customers regarding Treasury Management products · Provide courteous and professional phone and email support to customers and branch employees · Support back-office activities and processes (share point, setup log etc.) · Receive, resea ...

  • Dental Team Finder

    DSO/OSO Implementation Specialist

    4 weeks ago

    Dental Team Finder Los Angeles, United States

    Job Description · Job DescriptionDo you like the idea of an integration/support role in orthodontics? Do you or have you worked with a large DSO? Our client is expanding their North America DSO Integration/Support Team and seeking talented, passionate, and collaborative people to ...

  • Allhere

    K12 Implementation Specialist

    3 weeks ago

    Allhere Los Angeles, United States

    K12 Implementation Specialist · Company Highlights · AllHere, an award-winning developer of artificial intelligence solutions, is dedicated to creating opportunity-rich lives for every child in America. Founded in 2016 by a Harvard graduate and former teacher, AllHere provides ...

  • Allhere

    K12 Implementation Specialist

    3 weeks ago

    Allhere Los Angeles, United States

    K12 Implementation SpecialistCompany HighlightsAllHere, an award-winning developer of artificial intelligence solutions, is dedicated to creating opportunity-rich lives for every child in America. Founded in 2016 by a Harvard graduate and former teacher, AllHere provides customiz ...

  • MJB Technology Solutions Ltd.

    Implementation Specialist

    2 weeks ago

    MJB Technology Solutions Ltd. Ontario, United States

    **Job Title**: ServiceNow Implementation Specialist - ITSM** · **Location**:Remote · **Job Overview**: · As a ServiceNow Implementation Specialist with expertise in ITSM, you will play a crucial role in leading the implementation, configuration, and optimization of ServiceNow ITS ...

  • Landmark Payroll

    Payroll Implementation Specialist

    3 weeks ago

    Landmark Payroll Los Angeles, United States

    Job descriptionAre you a detail-oriented individual with a passion for solving complex payroll challenges? Do you excel at providing top-notch customer service? If so, we want to hear from you Landmark Payroll, a leading full-service payroll company based in the City of Commerce, ...

  • Edmunds

    Implementation Specialist

    3 days ago

    Edmunds Santa Monica, United States

    **Edmunds offers flexibility to work fully remote, from our Edquarters, or a combination of both** · At Edmunds we're driven to make car buying easier. Ever since we began publishing printed car guides in the 60's, the company has been in the business of trust, innovating ways to ...

  • Century Group

    Senior Solver BI360 Implementation Specialist

    1 week ago

    Century Group Los Angeles, United States

    Job Description · Job DescriptionCentury Group is partnering with a client who is seeking a Senior Solver BI360 Implementation Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $50 to $100 per hour. ...