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    call center agent - san antonio, United States - Randstad US

    Randstad US
    Randstad US san antonio, United States

    3 weeks ago

    Randstad US background
    Description
    call center agent.


    • san antonio , texas
    • posted 10 days ago

    job details
    summary


    • $ $15 per hour
    • temporary
    • high school
    • category office and administrative support occupations
    • referenceAB_4523256
    job details


    Looking to boost your expierence as a call center agent? Its not too late to start 2024 off in a new position Our client is looking for call center representatives.

    This role is for inbound calls only. Basic computer navigation skills required. Located near the corner of 410 and 151 Starting pay $15/hr Monday thru Friday Schedule (times may very) Schedule an interview now


    salary:
    $ $15 per hour


    shift:
    First

    work hours: 8 AM - 5:30 PM


    education:
    High School

    Responsibilities

    • Answer inbound calls promptly and professionally, adhering to established scripts and protocols.
    • Accurately capture caller information and details by filling out forms or inputting data into relevant systems.
    • Follow company policies and procedures for handling sensitive information, ensuring confidentiality and data security at all times.
    • Meet or exceed performance metrics such as call handling time, first call resolution, and customer satisfaction scores.
    • Adapt to changes in call volume, scheduling, and operational priorities to support the overall effectiveness of the call center.

    The essential functions of this role include:

    • working in a smoke free environment
    Skills


    • Active Listening
    • Telephone Etiquette
    • Basic Computer Skills
    • Customer support
    Qualifications


    • Years of experience: 0 years
    • Experience level:
    Entry Level

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact


    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.


    get in touch
    we are here to help you with your questions.

    VG


    victor guajardo

    tel:
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