Jobs
>
Minneapolis

    Regional Operations Support Specialist - Minneapolis, United States - Kerecis Limited

    Kerecis Limited
    Kerecis Limited Minneapolis, United States

    5 days ago

    Default job background
    Description

    The Regional Operations Support Specialist (ROSS) supports a Kerecis Sales region or regions to facilitate sales operations processes, perform issue resolution for the Sales team, and ensure customer satisfaction.

    This includes coordinating benefit investigations, customer order receival, order confirmations, inventory management, product shipments, invoicing and collections.

    The ROSS also supports specific interactions with the Company's sales team, including shipping samples and brochures, enforcing CRM system compliance, and providing administrative training.

    The ROSS is responsible for solving all customer-related deviations to ensure customer satisfaction.

    This includes ensuring efficient operation and support of customer interactions so that any issues are fully coordinated with relevant parties in other Company departments.

    The overall goal is to ensure that the sales operations run smoothly, and the customer receives full value for the product in a timely manner.

    Job Duties and Key Responsibilities

    Regional responsibility for receiving and ensure processing of benefit investigations, customer orders, shipping, invoicing, collections, as well as fielding and directing customer inquiries.

    This includes direct customer orders, bill only orders, as well as trunk stock and sample requests.

    Assist with the creation and updating of Customer Operations Department COD Standard Operating Procedures (SOPs) in the Employee Handbook & Operations Guide.

    Process and coordinate the submission of new accounts including online and paperwork submissions via Greenlight Medical, MedApproved, direct PDF forms, etc., in coordination with Sales Representatives and the Regional Directors.

    Oversee the product inventory in their region and ensure an adequate supply of product is always on hand to support sales operations.

    Ensure all daily and monthly reports are disseminated for orders, sales and Benefit Investigations (BIs).
    Collect product and process feedback from the Region and implement processes and systems to better help our U.S. operations
    Educate the sales force on proper inventory management and product handling to be compliant with the FDA
    Train the sales team in the region on administrative tasks
    Be the first line of escalation for the sales team
    Perform other duties assigned by management
    Requirements
    Education
    Bachelor's degree from an accredited college or university
    Minimum three years of work experience
    Key Competencies & Attributes

    Qualified individuals will possess the following attributes:
    Strong communication and process enforcement skills

    Superior organization:
    ability to prioritize, plan and adhere to deadlines
    Ability to work in an intense, fast paced, matrixed, multinational work environment
    Team player capable of working effectively with variety of departments
    Self-motivation, ability to work with limited supervision
    Strategic, analytical approach and thorough understanding of sales and inventory management
    Effective communication and strong interpersonal skills

    This description is not intended to be a complete description of all duties and responsibilities of this position, but is rather intended to act as a guideline of the general work to be performed.

    Actual work and further detail of responsibility is dependent upon the specific scope of project assigned. Kerecis is an equal opportunity employer.

    #J-18808-Ljbffr
  • New Era Technology company

    IT Support Specialist

    1 day ago

    New Era Technology company Minneapolis, United States

    Great Benefits · Medical · Dental · Vision · 401K with a match · 28 paid days off including company holidays · 5 different Flexible Spending account options · New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. N ...

  • Phaxis - Technology

    IT Support Specialist

    2 hours ago

    Phaxis - Technology Minneapolis, United States

    Job Description · Job Description6 months contract · ONSITE Minneapolis MN 55413 · Answer user inquiries regarding computer software or hardware operation to resolve problems. · Oversee the daily performance of computer systems. · Read technical manuals, confer with users, or con ...

  • FusionTech

    Support Specialist

    5 days ago

    FusionTech White Lake, United States

    Location: Münster, Germany · Home office: 3 days per week · Salary: – € per annum · Contract type: Permanent employment · Company: · German end customer · IT support without shifts · Working with 5+ direct colleagues · Your main responsibilities · Desk/1st level support · Handlin ...

  • Pinnacle Services

    Community Support Specialist

    1 week ago

    Pinnacle Services Minneapolis, United States

    : Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. As a Community Support Specialist, you will be helping persons served work towards individually identified go ...

  • Kurita America

    Technical Support Specialist

    1 day ago

    Kurita America Minneapolis, United States

    Kurita America Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, o ...

  • Pinnacle Services

    Community Support Specialist

    1 week ago

    Pinnacle Services Minneapolis, United States

    Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist.As a Community Support Specialist, you will be helping persons served work towards individually identified goals ...

  • Altacent LLC

    Technical Support Specialist

    2 days ago

    Altacent LLC Minneapolis, United States

    Technical Support Specialists are responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping custo ...

  • Avenues for Youth

    Youth Support Specialist

    1 week ago

    Avenues for Youth Minneapolis, United States

    Position Information · The Youth Support Specialist will provide a positive community environment to help youth heal from the trauma they have experienced and prepare them to secure and maintain stable housing of their choice. · Avenues for Youth's original and oldest program is ...

  • Insight Global

    Accounting Support Specialist

    10 hours ago

    Insight Global Minneapolis, United States

    Position: Accounting Support Specialist · Location: Hybrid, Alpharetta, GA (3 Days On Site, 2 Remote) · $22-$24 Hourly Based On Experience · Looking to HIRE RIGHT AWAY · 7 Month Contract Plus Possible Extension · Must Haves: · 3+ Years of Customer Service, Administrative Assistan ...

  • Stellar Innovations

    IT specialist for on-site IT support in Vettelschoß

    5 days ago

    Stellar Innovations North St. Paul, United States

    DATAGROUP in North St. Paul · DATAGROUP is one of the leading German IT service providers - thanks to our dedicated team. Our passion for technology and innovation enables us to deliver reliable IT services to our customers. At our company, you can expect an exciting and challeng ...

  • YMCA Twin Cities

    Youth Support Specialist

    1 week ago

    YMCA Twin Cities Minneapolis, United States

    Job Summary: · The Youth Support Specialist is responsible for performing and maintaining services and programs that satisfy specific identified needs of youth. The Youth Support Specialist is responsible for supporting homeless young people 18-24 in securing and maintaining hous ...

  • Integrity Living Options

    Positive Support Specialist

    5 days ago

    Integrity Living Options Minneapolis, United States

    Starting at $20.00/hr. and $500 SIGN ON BONUS · Integrity Living Options, Inc. (ILO) is a Minnesota based organization that provides responsive and respectful services and supports for individuals with a range of mental health diagnoses and/or co-occurring physical disabilities. ...

  • Pinnacle Services

    Community Support Specialist

    1 day ago

    Pinnacle Services Minneapolis, United States

    :Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. · As a Community Support Specialist, you will be helping persons served work towards individually identified g ...

  • Grand Recruiting Solutions

    Legal Support Specialist

    3 days ago

    Grand Recruiting Solutions Minneapolis, United States

    A global law firm is seeking a full-time Legal Support Specialist to join their Litigation Department in Minneapolis, MN. · This role is fully onsite. · Compensation: $70,000 to $90,000 Annual Salary · Perks: · Competitive Compensation & Benefits · Remote Flex Days · Responsibili ...

  • Pinnacle Services

    Community Support Specialist

    5 days ago

    Pinnacle Services Minneapolis, MN, United States

    : * Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. · * As a Community Support Specialist, you will be helping persons served work towards individually identi ...

  • Deluxe Corporation

    Customer Support Specialist

    1 day ago

    Deluxe Corporation Minneapolis, United States

    Now is your chance to join an experienced team in an organization that drives change. We're a company that's consistently on top employer lists because we put our employees first. · Why join us: · There is a reason we boast numerous awards like "Great Place to Work Certified" and ...

  • Avenues for Youth

    Youth Support Specialist

    1 week ago

    Avenues for Youth Minneapolis, United States

    **Youth Support Specialist - On Call** · Brooklyn Park, MN **Position Information** · The Youth Support Specialist will provide a positive community environment to help youth heal from the trauma they have experienced and prepare them to secure and maintain stable housing of th ...

  • Placement Partners MN, Inc

    Community Support Specialist

    2 days ago

    Placement Partners MN, Inc Minneapolis, United States

    Job Description · Job DescriptionCaseload #1 Information · One Female client, AG is looking for a day support staff. AG resides in Shakopee, MN. · AG's schedule is flexible and hopes to meet with staff in person for about 15 hours per week. AG enjoys shopping, roller skating, goi ...

  • Mary T, Inc.

    Community Support Specialist

    2 days ago

    Mary T, Inc. Minneapolis, United States

    The Community Support Specialist works one-on-one with individuals with disabilities providing support and coordination for activities of daily living such as: community participation, hobbies and recreational activities, banking and budgeting support, vocational training and sea ...

  • Park Avenue Center

    Housing Support Specialist

    1 day ago

    Park Avenue Center Minneapolis, United States

    **Housing Support Specialist (Overnight) - Substance Use Treatment** · Minneapolis, MN · Part-Time · Housing Support Specialist (Overnight) - Substance Use Treatment · Come work for an Extraordinary Team and a culture that is both supportive and nurturing Our mission is to ** ...