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    Director of Operations - Boston, United States - Careerblazersnonprofitsearch

    Careerblazersnonprofitsearch
    Careerblazersnonprofitsearch Boston, United States

    3 weeks ago

    Default job background
    Description
    Boston, MA

    Hybrid 3 days a week

    Position Overview


    Be a part of a nonprofit organization committed to addressing social isolation, improving the quality of life, and respecting the dignity of older adults in Massachusetts.

    As the Director of Operations, you will play a crucial role in managing the organization's day-to-day operations and supporting its program and development initiatives.

    You will provide strategic leadership to foster growth in line with the organization's mission.

    Responsibilities

    Administer Salesforce, managing licenses, user accounts, dashboards, and campaign tracking
    Proficient in generating reports for specific fundraising campaigns and conducting data searches
    Troubleshoot routing issues for Salesforce users and provide training tailored to staff needs
    Design and implement changes and additions to the organization's Salesforce instance
    Serve as administrator for Google Workspace, managing user accounts, shared drive access, and permissions
    Procure and maintain licensing for all software
    Coordinate scheduling through the organization's Zoom account
    Resolve everyday technology queries and issues
    Manage maintenance and inventory of office equipment
    Act as the liaison with vendors for technical support and research potential vendors for equipment and technology purchases
    Assist in the management and maintenance of the organization's website
    Maintain software licenses and user accounts for the organization's systems
    Establish and evaluate agency-wide standards and procedures for hiring, management, and termination processes
    Oversee the job posting process, receive and distribute job applications, and manage initial onboarding procedures
    Maintain and update personnel policies, protocols, and procedures documentation
    Drive diversity, equity, and inclusion initiatives
    Manage payroll submissions, benefits administration, and ensure compliance with employment laws
    Collaborate with supervisors to document personnel issues and seek professional HR consultation
    Coordinate annual insurance renewals and healthcare packages
    Monitor the main office phone line and manage incoming mail
    Order and maintain office supplies
    Coordinate office space for new hires, interns, staff, and consultants
    Manage office expansion or relocation projects
    Act as the primary contact with building management
    Assist in coordinating internal office events
    Supervise volunteers and interns
    Conduct feasibility studies for potential office moves
    Monitor supply usage and costs
    Supervise the organization's bookkeeper
    Develop methodologies to track and report revenue and expenses for major projects and grants
    Lead the annual budgeting process and track the organization's budget
    Make operational purchases on behalf of the organization
    Serve as the central point of contact for the organization's annual audit process
    Create and send invoices for services
    Provide data and reports for financial reporting and grant management
    Support the organization's special events
    Maintain email contact lists for mass marketing
    Provide Salesforce support, including batch data processing and report creation

    Qualifications

    Bachelor's degree in a business or management-related field
    3+ years of experience in operations, nonprofit management, or finance
    Demonstrated ability to manage multiple priorities effectively
    Excellent communication skills
    Proficient in Salesforce and Microsoft Office
    Working knowledge of audio and video conferencing technology, social networking applications, and new software and hardware
    Ability to work independently and collaboratively within a team
    Strong interpersonal and relationship-building skills

    Compensation


    Salary:
    $80,000 - $90,000

    Paid Vacation
    Sick Time
    Paid Holidays
    Medical, Dental, and Vision Insurance


    Career Blazers Nonprofit Search maintains a broad focus so that your search can be thorough, and inclusive of all relevant options.

    We carefully consider your desired outcome, skills, and experience.

    The professionals at Career Blazers Nonprofit Search maintain your confidentiality and will not send your resume to a client without your approval.

    Career Blazers is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.

    #J-18808-Ljbffr


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