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Director of Operations
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Director of Operations - Boston, United States - Careerblazersnonprofitsearch
Description
Boston, MAHybrid 3 days a week
Position Overview
Be a part of a nonprofit organization committed to addressing social isolation, improving the quality of life, and respecting the dignity of older adults in Massachusetts.
As the Director of Operations, you will play a crucial role in managing the organization's day-to-day operations and supporting its program and development initiatives.
You will provide strategic leadership to foster growth in line with the organization's mission.Responsibilities
Administer Salesforce, managing licenses, user accounts, dashboards, and campaign tracking
Proficient in generating reports for specific fundraising campaigns and conducting data searches
Troubleshoot routing issues for Salesforce users and provide training tailored to staff needs
Design and implement changes and additions to the organization's Salesforce instance
Serve as administrator for Google Workspace, managing user accounts, shared drive access, and permissions
Procure and maintain licensing for all software
Coordinate scheduling through the organization's Zoom account
Resolve everyday technology queries and issues
Manage maintenance and inventory of office equipment
Act as the liaison with vendors for technical support and research potential vendors for equipment and technology purchases
Assist in the management and maintenance of the organization's website
Maintain software licenses and user accounts for the organization's systems
Establish and evaluate agency-wide standards and procedures for hiring, management, and termination processes
Oversee the job posting process, receive and distribute job applications, and manage initial onboarding procedures
Maintain and update personnel policies, protocols, and procedures documentation
Drive diversity, equity, and inclusion initiatives
Manage payroll submissions, benefits administration, and ensure compliance with employment laws
Collaborate with supervisors to document personnel issues and seek professional HR consultation
Coordinate annual insurance renewals and healthcare packages
Monitor the main office phone line and manage incoming mail
Order and maintain office supplies
Coordinate office space for new hires, interns, staff, and consultants
Manage office expansion or relocation projects
Act as the primary contact with building management
Assist in coordinating internal office events
Supervise volunteers and interns
Conduct feasibility studies for potential office moves
Monitor supply usage and costs
Supervise the organization's bookkeeper
Develop methodologies to track and report revenue and expenses for major projects and grants
Lead the annual budgeting process and track the organization's budget
Make operational purchases on behalf of the organization
Serve as the central point of contact for the organization's annual audit process
Create and send invoices for services
Provide data and reports for financial reporting and grant management
Support the organization's special events
Maintain email contact lists for mass marketing
Provide Salesforce support, including batch data processing and report creation
Qualifications
Bachelor's degree in a business or management-related field
3+ years of experience in operations, nonprofit management, or finance
Demonstrated ability to manage multiple priorities effectively
Excellent communication skills
Proficient in Salesforce and Microsoft Office
Working knowledge of audio and video conferencing technology, social networking applications, and new software and hardware
Ability to work independently and collaboratively within a team
Strong interpersonal and relationship-building skills
Compensation
Salary:
$80,000 - $90,000
Paid Vacation
Sick Time
Paid Holidays
Medical, Dental, and Vision Insurance
Career Blazers Nonprofit Search maintains a broad focus so that your search can be thorough, and inclusive of all relevant options.
The professionals at Career Blazers Nonprofit Search maintain your confidentiality and will not send your resume to a client without your approval.
Career Blazers is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.
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