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    Professional Services Coordinator - Manville, United States - Virtual Employee

    Virtual Employee
    Virtual Employee Manville, United States

    2 days ago

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    Description
    About the job Professional Services Coordinator J


    Knipper& Company, IncJOB TITLE:
    Coordinator,Professional Services


    JOBCODE:

    DEPARTMENT:
    ProfessionalServices


    FLSA:
    Nonexempt


    POSITION REPORTS TO:
    Account Manager or Associate Director,


    GRADE:
    ProfessionalServices


    POSITION SUMMARY:


    Works under direct supervision of the Account Manager and/orProgram Manager and is responsible for day-to-day operations of assigned clientprograms at that tactical level.

    TheProfessional Services Coordinator works to provide daily support to theProfessional Services Program Management team.


    KEYRESPONSIBILITIES:
    Program ManagementResponsibilities

    • Generate work orders andreports
    • Assist in inventoryreconciliation
    • Preparation of clientreports
    • Process special clientrequests
    • Provide internal clientswith email, fax, and phone support
    • Prepare samples forclient approval
    • Monitor inventory levelsand back order situations
    • Set up job folders,filing and records storage procedures
    • Complete other programmanagement tasks as identified by the Program Manager or Account ManagerAccount Management Responsibilities
    • Execute neededdeliverables in a timely, efficient, and cost effective manner providing thehighest level of customer servicePeople and Resource Management Responsibilities
    • Maintain ReSource Hoursand accurately capture billable, non-billable, and overtime hoursTheabove duties are meant to be representative of the position and notall-inclusive

    MINIMUM JOBREQUIREMENTS:

    Education/Training:
    An Associate degree is desirable

    BusinessExperience:
    One - two years work experience within an officeenvironment. Experience within the pharmaceutical industry is highlydesirable.


    KNOWLEDGE,SKILLS & ABILITIES:
    Effectivewritten and verbal communication skillsCustomerService SkillsDetailOrientedMicrosoftOffice Skills with a strong working knowledge of Excel, and Word


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