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    Event Guest Service Staff - Beaumont, United States - teamworkonline

    teamworkonline
    teamworkonline Beaumont, United States

    Found in: beBee S2 US - 1 week ago

    Teamworkonline background
    Part time
    Description

    Overview

    The Event Services department will execute and oversee guest services, ticket taking, and act as a liason between the event manager/coordinator to the guests for each event.

    This role will pay an hourly wage of $8 to $16.00.

    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

    end date 3/11/2024

    Responsibilities

    • Ability to direct and lead providing excellent customer service
    • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
    • Assist guests for entry and exit into the complex
    • Scan tickets and greet guests
    • Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
    • Being alert and proactive to potential hazards and reporting incidents when they occur
    • Monitor your assigned area for issues and opportunities to make an unforgettable experience.
    • Respond to all guest concerns/complaints promptly and in a professional manner
    • Assist guests in ADA accessible seating sections
    • Enforce all building policies and procedures to ensure a safe environment for all guests
    • Manage the foot traffic flow of large crowds
    • Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency

    Qualifications

    • Experience in a hospitality or entertainment environment is preferred
    • You must love working with and helping people.
    • Ability to stand for long periods of time.
    • You must be able to maintain a POSITIVE attitude while handling difficult situations.
    • Flexible schedule: Availability to work most concerts.
    • Evenings & Weekend availability is needed.
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