Customer Service Representative - Rancho Cordova, United States - Randstad USA

Randstad USA Rancho Cordova, United States

3 weeks ago

Description

Job Description

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you're qualified, be sure to apply.

Languages: Spanish, Armenian, Cantonese, Korean, Vietnamese, Mandarin, Russian, Cambodian, Tagalog, Japanese, Thai, or Laotian

Project length: Temp to Hire

Center hours: 9:00am-6:00pm Monday-Friday

Must live near Rancho Cordova/Sacramento California

ALL EQUIPMENT PROVIDED

About the Client

Health Care Options is in the California Department of Health Care Services. HCO's role is to assure access to health care through an enrollment broker contractor. The contractor gives information to Medi-Cal beneficiaries about managed care plans. This helps beneficiaries make informed choices about their Medi-Cal benefits. The plans may include medical and dental care services.

Essential Duties and Responsibilities:

Handles calls regarding Medi-Cal Heath Care Benefit Options
Calls are basic and routine.
Uses computerized systems for tracking, information gathering, and/or troubleshooting.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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