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    Information Technology Intern - Pittsburgh, United States - ThoroughCare

    ThoroughCare
    ThoroughCare Pittsburgh, United States

    5 days ago

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    Description

    Job Description

    Job Description

    Company Overview

    ThoroughCare, Inc. is a healthcare technology company, located in Pittsburgh, PA. Through our cloud-based and HIPAA compliant solution, ThoroughCare's software supports healthcare practitioners and systems with the implementation and administration of numerous Medicare programs, including:

    • Chronic Care Management (CCM)
    • Annual Wellness Visits (AWV)
    • Transitional Care Management (TCM)
    • Value-Based Care and Clinical Quality Improvement

    Job Summary

    ThoroughCare is looking for 2 Technical Interns for the fall of 2022. The interns will work onsite at our Pittsburgh PA headquarters (north shore – near PNC park). This is a 40-hours per week paid position at the rate of $15 per hour.

    The ideal candidate will have a Management Information Systems (MIS) / IT background or have completed related courses and projects.

    Responsibilities and Duties

    • Tech Support. Assist our clients with technical support and help-desk issues.
    • Imports and Data Validation. Work with clients on importing data into our software. Assist with cleaning, normalize and validating data before imports. (Excel/Access or other DB experience required)
    • QA. Assist our QA team with testing new features in our software.
    • Documentation. Create user-friendly technical documentation for our clients.
    • Create training Videos – Help our clients understand how to use new features in our software
    • Website Design - Assist our marketing team in creating new websites and pages to promote our software
    • Hardware support - Assist in configuring new Computers and workstations

    Qualifications and Skills

    • Must have completed at least the Junior year of a 4-year MIS or IT related degree
    • High level of technical expertise and troubleshooting
    • High level of experience with Excel and MS Word
    • Database experience with MS Access or other Database – experience creating queries, reports and analyzing data
    • Experience with HTML and Basic web-design
    • Excellent communications skills with the ability to explain solutions to nontechnical users
    • Comfortable documenting findings, writing up issues and creating reports
    • Experience with Photoshop, Video editing software and other design tools a plus
    • PC Hardware experience a plus

    Benefits and Perks

    • $15 per hour
    • Free parking
    • Casual dress code and fun work atmosphere
    • Opportunity for full time position after graduation
    • Flexible hours with occasional work-from-home opportunity

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