- Answers inbound calls for pickups
- Accurately enters all necessary data for pickups and sends to terminals
- Routes non-pickup calls to appropriate parties
- Performs other duties as required.
- High School diploma or GED
- Typing 50 wpm with 10 key accuracy
- Demonstrated proficiency in Internet and email
- Experience in customer service
- Effective oral and written communication skills
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Customer Service Associate PT - Meridian, United States - Saia
Description
Is your career taking you where you want to go?When it began in 1924, Saia LTL Freight covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the U.S., providing nationwide less-than-truckload (LTL), non-asset truckload, and third-party logistics services. Headquartered in Johns Creek, Georgia, Saia is a fast growing company offering industry leading benefits and opportunities to inspire every member of our team. With over 12,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia.
Under the supervision of the Customer Service Manager, handles customer freight inquiries by answering inbound calls for pickups.
Responsibilities
Benefits
At Saia, your success is our success That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Our Mission
At Saia Inc., success comes down to taking care of the people who matter most - our customers, our employees and our shareholders. The rest will take care of itself.
To safely drive our customers' success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
