- Answers inbound calls for pickups
- Accurately enters all necessary data for pickups and forwards them to terminals
- Directs non-pickup calls to the appropriate departments
- Carries out other necessary duties as assigned
- High School diploma or GED
- Typing speed of 50 wpm with 10-key accuracy
- Proficiency in Internet and email usage
- Background in customer service
- Strong oral and written communication skills
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Customer Service Associate PT - Meridian, United States - Saia
Description
Ready To Go Further?About Saia:
Saia stands out as a unique player in the logistics and transportation sector, always doing things the right way. Our commitment to our people, customers, and community sets us apart. From day one, you'll experience the strong support of both our leadership and your team.
Working at Saia offers a multitude of opportunities, from acquiring new skills and advancing in your career to competitive compensation and excellent benefits.
It embodies what moving further is all about.Job Title: Customer Service Representative
Under the guidance of the Customer Service Manager, you will be responsible for handling customer freight inquiries via inbound calls for pickups.
Responsibilities:
Preferred Qualifications:
Pay Rate:
$18.93 per hour, based on experience
Benefits:
At Saia, your triumph is our triumph. We are dedicated to providing you with the necessary resources to craft an outstanding career. We value and reward exceptional employee performance, ensuring your hard work never goes unnoticed.
Join Us:
At Saia, our workforce has been the cornerstone of our success in the industry for more than a century. Together, we have cultivated a positive environment rooted in our core values - such as dignity, respect, customer-centricity, safety, and more. With a continuously expanding network of terminals nationwide, we are constantly seeking collaborative and driven individuals to join our team. If you are eager to steer your career in the right direction, let's progress together.
Saia is an Equal Opportunity Employer that upholds a strict stance against any form of discrimination or harassment, irrespective of race, color, religion, age, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
