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    Automotive Repair Specialist I - Meridian, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Meridian, United States

    1 month ago

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    Description
    Automotive Repair Specialist I at CARMAX in Meridian, Idaho, United States Job Description Boise E.

    Elden Gray Street, Meridian, Idaho, 83642 CarMax, the way your career should be General Summary:
    Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures


    Principle Duties and Responsibilities:
    + Provide and maintain exceptional customerservicethrough customer contact before, during, and after repairs asdefined by CarMax 'Voiceof Customer' processes. + Locate, use and control replacement parts and supply inventories + Use and control tools andequipment + Perform mechanical and cosmeticrepairs, including but not limited to the diagnosisof all internal and externalvehiclesystems. + Follow CarMax standardized workrules + Inspect vehicles per CarMax Quality Standards when needed. + Complete state inspections when required. + Maintain workplacecleanliness and organization in accordance with CarMax 5S standards Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders + Collect service payments and manage payments received for services. + Use of proprietary and universalsoftware systems including CarMax ElectronicRepair Order and Mitchell. + Provide functional expertise and leadership to other associates. + Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.


    Job Specifications:

    Work requires ability to:
    + Complete New Associate Orientation Training
    • Operations.
    + Complete Kronos Training for Hourly Associates. + Maintain a current Refrigerant RecyclingLicense. + Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5). + Read, interpret and transcribe data in order to maintain accurate records. + Perform multiple duties in a high-energy, fast-paced environment. + Lift objects that weigh as much as50lbs. + Speak and listen effectively in dealingwith customers/associates in person and over the phone. + Demonstrate above average attention to detail. + Manual dexterity in both arms and hands + Monitorshop compliance withCarMax, O.S.H.A., and EPA policies + Demonstrateexceptional interpersonal,communication, and customer service skills + Demonstrateexceptional tele To view full details and how to apply, please login or create a Job Seeker account

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