- Guest Check-In/Check-Out:
- Efficiently process guest check-ins and check-outs, ensuring all procedures are followed correctly, including managing reservations, issuing room keys, and providing guests with information about motel amenities and policies.
- Handle credit card transactions accurately while managing the front desk cash drawer.
- Customer Service:
- Provide exemplary customer service to all guests, addressing and resolving guest inquiries and issues in a timely and satisfactory manner.
- Offer assistance and information regarding local attractions, dining, entertainment, and directions to enhance the guest experience.
- Communication:
- Manage motel communication lines, including answering phone calls and emails, taking messages, and ensuring any guest requests or inquiries are addressed promptly.
- Communicate effectively with other staff to ensure guest needs are met and motel operations run smoothly.
- Reservations:
- Assist with booking reservations, modifying existing reservations, and providing information about room availability and rates.
- Administrative Duties:
- Maintain accurate and up-to-date records of guest accounts and transactions.
- Perform daily administrative tasks such as filing, data entry, and managing guest correspondence.
- Ensure the front desk area is always clean, organized, and well-maintained.
- High school diploma or equivalent; additional certification in hospitality is a plus.
- Previous experience in a customer service or hospitality role, preferably in a motel or similar establishment.
- Excellent communication and interpersonal skills, with the ability to interact positively with guests and team members.
- Proficiency in using motel management software and general computer skills.
- Strong organizational skills and the ability to multitask and handle pressure in a fast-paced environment.
- Availability to work in shifts, including evenings, weekends, and holidays.
- This position may require flexible working hours, including evenings, weekends, and holidays.
- Competitive salary and benefits package, including discounts on motel stays and dining.
- Opportunities for professional development and advancement within the motel.
-
Front Desk Agent
16 hours ago
Desert Sun Resort Palm Springs, United StatesJob Summary: · We are seeking a friendly and professional Front Desk Agent to join our hospitality team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service throughout their stay. Your role will involve managing gu ...
-
Front Desk Agent
3 days ago
Margaritaville Resort Palm Springs Palm Springs, United StatesProperty Description: · Overview: · Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welc ...
-
Front Desk Agent
1 week ago
Saguaro Palm Springs Palm Springs, United States**About our Brand** · That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor. · **Responsibilities** · - Greet every guest promptly with a smile and maintain eye contact · ...
-
Front Desk Agent/bartender
1 week ago
ARRIVE by Palisociety Palm Springs, United States**FRONT DESK AGENT/BARTENDER | ARRIVE HOTEL PALM SPRINGS** · **POSITION PROFILE**: · We're looking for a friendly front desk agent and bartender to welcome guests at ARRIVE Palm Springs. In this unique and versatile role, you'll be tasked with checking guests into rooms, fielding ...
-
Front Desk Agent
1 week ago
Davidson Hospitality Group Palm Springs, United States Full timeDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
-
Front Desk Agent
1 day ago
Saguaro Palm Springs Palm Springs, United StatesJob Description · Job DescriptionAbout our Brand · That colorful hotel in the desert, The Saguaro is a good time. Its not that complicated. Theres plenty of sunshine, a buzzing pool scene and lots of local flavor. · We are seeking a dynamic Front Desk Agent to join our team. A su ...
-
Front Desk Agent
1 week ago
Saguaro Palm Springs Palm Springs, United StatesAbout our Brand · That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor. · We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a ...
-
Front Desk Agent
5 days ago
SureStay Plus Yucca Valley Yucca Valley, United StatesResponsibilities: · - Resolve guest complaints, ensuring guest satisfaction. · - Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. · - Maintain positive guest relations at all times. · - Resolve guest complaints, ensuring ...
-
Front Desk Agent
1 week ago
Hampton Inn & Suites Indio Indio, United StatesJob Type: Full Time · Hours : 2pm-10pm · **JOB SUMMARY** The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. · **JOB ...
-
Boutique Hotel Front Desk Agent
1 week ago
Common Thread Hotels Palm Springs, United States· We are looking for a Boutique Hotel Front Desk Agent Server to serve as our guests' first point of contact and manage all aspects of their accommodation. Boutique Hotel Server responsibilities include registering guests, managing reservations and providing information about ro ...
-
Front Desk Agent
1 week ago
Doubletree Golf Resort Palm Springs Cathedral City, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Cathedral City, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Cathedral City, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palm Desert, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palm Desert, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palm Desert, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
5 days ago
Aimbridge Hospitality Palm Desert, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palm Desert, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palm Desert, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Autograph Collection Hotel Paseo Palm Desert, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent - Palm Springs, United States - Trixie Motel
5 days ago
Description
Job Description
Job DescriptionSalary: $18-20We are seeking a friendly, organized, and service-oriented Front Desk Agent to join our team at Trixie Motel. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in ensuring an exceptional guest experience from the moment they walk through our doors. This position is responsible for handling check-ins, check-outs, guest requests, managing emails and phone calls, and providing general support and information to our guests.
Key Responsibilities
Qualifications
Work Hours & Benefits
How to Apply
Interested candidates are invited to submit a resume and a cover letter highlighting their customer service experience and why they are a great fit for our Trixie Motel team. Please include any relevant certifications or training in the hospitality industry.
We are an equal opportunity employer and welcome applicants from all backgrounds. We value diversity and are committed to creating an inclusive environment for all employees.
