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Burnsville

    Patient Care Coordinator - Burnsville, United States - Beltone

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    Description

    At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Office Manager will be the face of the practice and will create an extraordinary patient experience.

    Beltone is offering:

  • Salary range: $18-$20 an hour
  • Matching 401K
  • Health Benefits
  • Responsibilities

  • Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
  • Successfully utilize the scheduling system to maximize test opportunities for the office.
  • Actively call current, past and potential patients through identified sources. Track and report appointment results.
  • Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
  • Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
  • Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
  • Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
  • Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
  • Maintain a clean and welcoming office and work environment.
  • Qualifications

  • High School diploma or equivalent is required.
  • 2 years' office experience is preferred.
  • 2 years' sales and customer service experience preferred.
  • Must be proficient in MS Office.
  • Willing to work flexible hours/days.
  • Team player with an enthusiastic and positive attitude
  • Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.

    We are an Equal Opportunity Employer.



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