- Schedule patient surgeries, colonoscopies, diagnostic tests and appointments
- Coordinate with other specialty groups to schedule complex surgical cases
- Utilize strong communication, problem solving skills and attention to detail to maximize physician schedule for efficiency
- Provide follow up to patient inquiries, contacting provider as necessary
- Obtain authorization requirements per insurance guidelines
- Coordinate the transmission and acquisition of patient records
- Any and all other duties as assigned
- High school diploma/GED or equivalent
- 1-3 years recent experience scheduling surgical procedures in a clinic/hospital or out-patient surgery center
- Superior communication skills (verbal and written) & organizational skills; ability to manage multiple priorities & facilitate efficient patient/workflow within the clinic.
- Experience with NextGen EMR a plus
- Basic knowledge of anatomy, physiology, medical terminology & medical clinic flow strongly preferred
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Clinic setting
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
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Care Coordinator - Maplewood, United States - i-Health
Description
The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.
This is a full-time position working M-F from 8:30 am - 5:00 pm out of our Maplewood and St. Paul locations.
A $2,000.00 sign-on bonus will be offered; $500.00 to be paid out on the pay period after completing 3 months, $500.00 to be paid out on the pay period after completing 6 months, and $1,000.00 to be paid out on the pay period after completing 12 months of employment. The sign-on bonus requires a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
Education and Experience Requirements:
Essential Requirements:
Ability to:
Performance Expectations - i-Health's Core Values:
Environmental Conditions:
Notes
Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
