- High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
- Successfully passes fingerprinting protocol and is approved to be a cash collector
- Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
- Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations.
- Ability to work with minimal supervision
- Ability to use good judgment and work independently, at times under the pressure of deadlines
- Ability to access situations prioritizes workload, develop solutions and make recommendations.
- Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
- Able to sit at a computer terminal with telephone headphones for extended periods of time.
- Basic math skills required.
- Proven ability to deal with a wide variety of individuals;
- Ability to deal sensitively and effectively with patients.
- Excellent organizational and problem-solving skills.
- Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
- Demonstrated administrative/office coordination skills.
- Demonstrated knowledge of medical practice terminology.
- Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
- Referrals (Incoming referral entry) and handling all referral WQs
- Pend orders
- Pend smart sets
- Schedule surgeries
- Work applicable work queues
- Messaging (CRM) if applicable
- 2nd calls in CRM if applicable
- Telephone encounters
- My open encounter
- Staff message
- New message
- Route Patient advice request to providers (My Chart)
- Patient Schedule (My Chart)
- Letters
- Pools
- Patient look up
- Check in process
- Check out process
- Comment field
- Quick note
- Scanning
- Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services.
- Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
- Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
- Prior experience of at least 6 months in a Dermatology Clinic settings.
- Prior experience with EPIC.
-
Dermatology Insurance Coordinator
3 days ago
University of California San Francisco, United StatesDermatology Insurance Coordinator · ADT Dermatology Bayfront · Full Time · 77768BR · Job Summary · As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission r ...
-
Dermatology Insurance Coordinator
3 weeks ago
University of California San Francisco, United States· Dermatology Insurance Coordinator · ADT Dermatology Bayfront · Part Time · 77768BR · Job Summary · As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mis ...
-
Dermatology Insurance Coordinator
2 weeks ago
University of California San Francisco, United States· Dermatology Insurance Coordinator · ADT Dermatology Bayfront · Part Time · 77768BR · Job Summary · As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mis ...
-
Commercial Insurance Account Coordinator
3 weeks ago
Insight Global San Francisco, United StatesClient is looking for account coordinator or account manager with middle market experience, specifically around property/ casualty commercial insurance experience. · Must haves: · 3+ years experience in commercial insurance (Property/ Casualty) · Experience in account coordinati ...
-
Dental Insurance Coordinator
2 weeks ago
South City Smile South San Francisco, United StatesNo dental experience, will provider training · - Able to handle fast pace working environment · - Good Customer service · - Great team player · - Detail oriented and organized · - Familiar with using MacPractice dental software · - Must be willing to grow with the office in learn ...
-
Scheduling and Insurance Coordinator
3 weeks ago
Julia Lee, DDS, Inc Walnut Creek, United StatesHi There · Can you greet two people at the same time and answer a phone call all while smiling? · Say 'Hello' to perfect strangers and not want to run away? · Or just be willing to do your best and give it a try? · WE NEED YOU · Dr Julia Lee's dental office is seeking the most aw ...
-
Occupation Therapist, Home Health
4 days ago
ANX Home Healthcare & Hospice Care San Francisco, CA, United StatesAbout ANX: Founded in 2007 by nurses whose visions for the company are built on client-focused quality care for patients and their families first– ANX is committed to providing expert, reliable care utilizing best practices with an emphasis on community health. · Home Healthcare: ...
-
ASP Operations Manager
3 weeks ago
Blackstone Consulting, Inc. San Francisco, United StatesASP Operations Manager · Salary: $115k- $145k/yr · Region: Northern, California Remote · Blackstone Consulting, Inc. is seeking an ASP Operations Manager for their Healthcare Security Client in California. · JOB SUMMARY: · Under the direction of the Advanced Security Programs ( ...
-
Advanced Security Program Operations Manager
2 weeks ago
Blackstone Consulting, Inc. San Francisco, United StatesAdvanced Security Program Operations Manager · Salary: $115k- $145k/yr · Region: Northern, California Remote · Blackstone Consulting, Inc. is seeking an ASP Operations Manager for their Healthcare Security Client in California. · JOB SUMMARY: · Under the direction of the Advanc ...
-
Care Navigator
6 days ago
Upward Health San Francisco, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
-
ASP Operations Manager
3 weeks ago
Blackstone Consulting, Inc. San Francisco, United StatesASP Operations Manager · Salary: $115k- $145k/yr · Region: Northern, California Remote · Blackstone Consulting, Inc. is seeking an ASP Operations Manager for their Healthcare Security Client in California. · JOB SUMMARY: · Under the direction of the Advanced Security Programs ( ...
-
Advanced Security Program Operations Manager
2 weeks ago
Blackstone Consulting, Inc. San Francisco, United StatesAdvanced Security Program Operations Manager · Salary: $115k- $145k/yr · Region: Northern, California Remote · Blackstone Consulting, Inc. is seeking an ASP Operations Manager for their Healthcare Security Client in California. · JOB SUMMARY: · Under the direction of the Advanc ...
-
Workplace Coordinator
1 week ago
Insight Global San Francisco, United StatesTitle: Workplace Services Coordinator · Location: San Francisco, CA (5 days a week) · Duration: 6 month contract with extensions/ conversion (a lot of opportunity for growth within the company) · Requirements: · HS Diploma or associates/bachelor's degree with 1-3 years of profess ...
-
Development Communications Coordinator
4 weeks ago
SMART (Schools, Mentoring and Resource Team) San Francisco, United StatesAbout SMART · SMART (Schools, Mentoring and Resource Team, Inc.) champions education equity by supporting students in overcoming systemic barriers on their journey to a college degree. We envision a community with equitable pathways to college graduation for every student in San ...
-
Soliant San Francisco, United StatesMinimum 1+ years occupational therapy experience required. · Soliant Health is partnering with an exceptional school district near San Francisco, CAwho has a fulltime contract position open for a Occupational Therapistfor the school year. · To qualify, you must have at least: · B ...
-
Care Navigator
1 week ago
Upward Health SoMa, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
-
Care Navigator
3 weeks ago
Upward Health SoMa, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
-
registered nurse-part time-home care-flexible hours
23 hours ago
By the Bay Health San Francisco, CA, United States Full timeBy The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Ca ...
-
Contract Manager
1 day ago
The Boldt Company San Francisco, United States Full time/RegularRisk Management · San Francisco, CA · • ID: · • Full-Time/Regular · Who we are: · Build your career with Boldt. As a member of the Boldt team, you'll collaborate with some of the most knowledgeable professionals in the construction industry. You'll have the chance to learn ne ...
-
Paralegal and Office Manager
1 week ago
Berger Montague San Francisco, United StatesFIRM OVERVIEW · Berger Montague PC is a nationally renowned civil litigation firm consisting of over 100 attorneys. The Firm pioneered the use of class actions in antitrust and securities litigation, and since then, has expanded the use of class actions in the fields of consumer, ...
Dermatology Insurance Coordinator - San Francisco, United States - University of California
Description
Dermatology Insurance Coordinator
ADT Dermatology Bayfront
Full Time
77768BR
Job Summary
As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.
The Practice Coordinator 3 (PC3) is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
The PC 3 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC 3 is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities.
This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC 3 is required to work at any UCSF campus as needed and scheduled.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit:
Required Qualifications
Preferred Qualifications
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
004818 PRACTICE CRD 3
Job Category
Administrative Support
Bargaining Unit
Teamsters Local Clerical and Allied Services Unit (CX)
Employee Class
Career
Percentage
50%
Location
Mission Bay (SF)
Shift
Days
Shift Length
8 Hours