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    Customer Service Representative - Marion, United States - Ace Handyman Services Cedar Rapids and Iowa City

    Ace Handyman Services Cedar Rapids and Iowa City
    Ace Handyman Services Cedar Rapids and Iowa City Marion, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Benefits:
    • 401(k)
    • Bonus based on performance
    • Flexible schedule
    • Paid time off
    • Tuition assistance
    Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for outstanding Customer Service Representatives for their Marion office. Full and Part-time availability

    Offering residential and commercial property repair, maintenance, and improvement services throughout the Cedar Rapids and Iowa City region, we are seeking experienced Customer Service and Sales professionals to expertly handle client interactions and position our services to help address customer needs.

    This key position is office-based, responsible for customer service, sales, scheduling, operational coordination, and administrative support.

    Pay Range: $17 - $23 per hour ($30,000 - $46,000 annually)
    Depending on skills and experience
    Regular performance reviews with opportunities for pay increases.

    We offer: (some benefits only available for full-time)
    • Great compensation package Competitive hourly pay + allowances + incentives
    • Great place to work Friendly, supportive, small office environment
    • Paid Holidays and Vacation time
    • Tuition Assistance
    • 401(K) plan
    • Skills development and career growth opportunities
    • Classroom and on-the-job, hands-on training
    Job Requirements:
    • Outstanding communication skills, both verbally and written
    • Sales and Customer Service experience
    • Proficient using technology
    • Basic math skills
    • Ability to pass background check
    Preferred Skills:
    • Knowledge of general housing/property components
    • Service Titan software familiarity
    • Trades / Home Improvement / Construction industry background
    • Experience in estimating / quoting
    Additional Qualifications:
    • Friendly, positive, customer-focused attitude
    • Flexible, Team player
    • Comfortable multi-tasking in fast-paced, dynamic environment
    • Organized and detail-oriented
    • Problem-solver
    Join our team and love your job again

    Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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