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    Sales Coordinator - Tacoma, United States - PARR Lumber Company

    PARR Lumber Company
    PARR Lumber Company Tacoma, United States

    2 weeks ago

    Parr Lumber Company background
    Description

    Starting at $ $22 Depending on Experience

    Tacoma, WA, USA

    Base + Commission

    Full Time

    *Vacation, Medical, Dental, Vision, FSA, HSA, 401k, 401k match, Tuition Reimbursement, Employee Assistance Program, Year End Bonus, $1,000 Referral Reward*

    Establish and maintains professional relationships with customers

    Communicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsite

    Expertly uses, promotes & facilitates PARR Bridge Strategy

    Proactively set, reach for and meet (or exceed) personal sales and profit goals

    Primary player in deepening customer relationship and scheduling timely material shipments ensuring account profitability as well as customer satisfaction & loyalty

    Ability to sell on overall quality, value and service, rather than price

    Precisely and efficiently manage one's time and prioritize workflow in face paced environment

    Communicates with dispatch to ensure that they are not overpromising deliveries to customers

    Sends pictures of returns to dispatch with request for pickup

    Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email and matrix

    Maintains cleanliness of workspace

    Follows best practices in order entry, setting up deliveries and all aspects of job

    Walks customer to product in store

    Introduces himself/herself to customer and uses customer's name when possible

    Manages their open orders to ensure orders are being invoiced in a timely manner or deleted

    Accurately takes in plans and submits details to the MES and/or EWP

    Uses DDMS to ensure customer satisfaction

    Follows SPC guidelines and proper GP%

    Completes PO's on time, confirms confirmation and ties PO to order

    Greets walk-in customers professionally

    Answers phone promptly with professional greeting

    Identifies customer's urgency and completes orders quickly

    Confirms customer's material needs prior to sending deliveries

    Maintains material specifications for customer PTO's in customer folder

    Completes quotes and follows up in a timely manner

    Proactive with customer's needs

    Maintains a Parr Lumber share file for customer plans and take-offs

    Has a high level of follow-through with orders ensures inventory arrives, communicates with customers, etc.

    Communicates in a professional style to entire yard and crew

    Participates in team meetings and discussions

    Communicates professionally and productively with AMT

    Notifies customer when product arrives

    Confirms delivery time with customer after scheduled in DDMS

    Writes legibly on business logs and other handwritten material

    Responds to voicemails in a timely manner

    Responds to emails promptly and with correct grammar and spelling

    Takes ownership and communicates with management when mistakes are made

    Puts clear delivery and contact information on orders

    Has relationship with all coworkers and uses those relationships to solve problems

    Communicates with operations team about material returns, requirements for them and pictures as appropriate

    Has relationship with vendors and communicates support needed

    Communicates with customers about market changes/conditions

    Professionally manages upset or disgruntled customers

    Informs receiver on status of cancelled special orders or materials to be returned to suppliers

    Brings areas of concern to management's attention

    Proactively and positively communicates with all audience

    Knowledge of building materials and or experience in construction industry (a must)

    Strong communication skills both through phone and email

    Proven ability to develop relationships

    Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job

    Ten-key by touch required

    Must be able to type 40+ WPM

    Proficiency in Microsoft Word, Excel and Outlook

    Ability to execute PLC selling strategies and initiatives

    Ability to achieve sales goals and objectives

    Knowledge of PLC selling principles, practices and protocols

    Willingness to share department responsibilities in order to meet deadlines

    High School Diploma or GED equivalent

    Must have reliable transportation

    Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment

    Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types

    Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold

    Ability and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers

    Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone and public speaking to medium size groups

    Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy

    Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence

    Ability to think and respond quickly, positively and professionally to constantly changing circumstances

    Ability to sit and/or stand for extended periods of time

    Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet

    Must be able to work in an office environment

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer. First Name* Last Name* Email* Phone Number* Name Email Location Job Title No file has been chosen Phone number

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