Jobs
>
Yorba Linda

    Install Coordinator - Yorba Linda, United States - Rite-Hite

    Rite-Hite
    Rite-Hite Yorba Linda, United States

    1 week ago

    Default job background
    Description

    Job Category:

    Customer Service & Contact Center Operations

    Schedule:

    Full time

    Job Description:

    PURPOSE AND SCOPE

    To coordinate all installation and planned maintenance activities within 1 to 5 service branches ensuring the customer's needs are met in an efficient and timely manner while maximizing Technician efficiency / productivity and maintain district profitability.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

    • Creation of new work orders and other work records with all necessary information to complete work
    • Efficient scheduling and coordination of installation and PMP work through completion.
    • Deliver friendly and efficient service to customers.
    • Receives incoming requests for installation, screens them, gathers required information, and, following established rules, determines if we can accept the request or if additional steps (such as involvement of sales representative or Installation Manager) are required. As needed, directs information to the sales representative, Installation Administrator, and Installation Manager.
    • Secures Purchase Order for incoming installation work as required by established standards and customer requirements.
    • Reviews work order for prevailing wage requirements. If work requires prevailing wage, looks up and records applicable prevailing wage and fringe adder.
    • Creates job number, prepares and maintains Work Order Records for installation and generate necessary work packages using company systems and processes.
    • Schedules and dispatches Technicians for installation, repair, and PMP jobs to best meet customer's requirements. Scheduling is done in coordination and consultation with the Installation Manager with a goal of maximizing customer satisfaction for timely completion while also maximizing Technician efficiency / productivity and maintaining district profitability. This includes assessing likely time requirements to complete the job, skills of available Techs, and planning the most efficient routing of Technicians to accomplish the work on hand. Adjusts schedules as needed due to absences, changing customer requirements, and incoming emergency service calls.
    • Tracks and updates progress of jobs through completion, monitoring to ensure the job is not being held up from completion unnecessarily. Gets sales representative, Installation Administrator, Administrative Manager, and Installation Manager involved as needed to address any problems hindering the completion and closure of the job.
    • Upon completion of work, reviews work order, ensures correct prices and costs have been applied, reviews job notes, and closes job, releasing it to be invoiced by the Installation Administrator.
    • Reviews time reports for zone Installation Technicians for accuracy and completeness, getting Installation Manager involved as needed. Ensures Techs are paid correctly for time worked and time worked is correctly billed to work orders.
    • Issues credit rebills, as needed and directed.
    • Backs up other Installation Coordinators as needed, and assists Installation Administrators and Installation A/R Specialists as directed and as time allows.
    • Provide back-up administrative support within the office including answering phones, filing, preparing quotes, typing of general correspondence, etc.
    • Other duties as assigned.

    EDUCATION and/or EXPERIENCE

    The successful individual will process:

    • A high school diploma or GED.
    • Computer skills
    • 10-key calculator skills
    • excellent organizational ability
    • professional phone skills.
    • Prior scheduling experience is preferred.

    KNOWLEDGE / SKILL REQUIREMENTS:

    The ideal individual will demonstrate:

    • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    SUPERVISORY RESPONSIBILITIES:

    This role will not have supervisory responsibilities.

    Company Description:

    Arbon Equipment - A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

    We Offer:

    Arbon Equipment - A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

    Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

  • Absolute Airflow

    Install Coordinator

    1 week ago

    Absolute Airflow Los Angeles, United States

    **Responsibilities**: · - Coordinate and schedule HVAC installation projects, ensuring timely completion. · - Collaborate with installation teams, contractors, and subcontractors to plan and organize project tasks. · - Serve as the main point of contact for customers during the i ...

  • Home Depot

    Installation Coordinator

    1 week ago

    Home Depot Hawthorne, United States

    With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Ins ...

  • Impact Housing

    General Labor 2nd Shift

    1 week ago

    Impact Housing Yorba Linda, United States

    **POSITION IDENTIFICATION** · Title: General Labor · Business Unit: iManufacturing (iManufacture) · Reports to: Production Manager · 1st Shift - 6:00 am - 2:30 pm Monday-Friday · 2nd Shift - 3:00 pm - 11:30 pm Monday - Friday · **COMPANY DESCRIPTION** · Impact Housing is a Southe ...

  • Impact Housing

    Drywall Installer and Finisher

    1 week ago

    Impact Housing Yorba Linda, United States

    **POSITION IDENTIFICATION** · Title**:Drywall Installer and Finisher - 1st Shift** · Business Unit: iManufacturing (iManufacture) · Reports to: Production Manager · Schedule: · Monday - Friday - 06:00 am - 2:30 pm + overtime and occasional Saturday work. · **COMPANY DESCRIPTION** ...

  • Impact Housing

    Framer - 1st Shift

    1 week ago

    Impact Housing Yorba Linda, United States

    **POSITION IDENTIFICATION** · **Title**:Wood Framer - Carpenter** · **Business Unit**:iManufacture · **Reports to**:Shift Supervisor and Lead Framer** · **Location**:Yorba Linda, CA · 1st Shift - 6:00 am - 2:30 pm Monday-Friday · 2nd Shift - 3:00 pm - 11:30 Monday · - Friday · ** ...

  • Impact Housing

    Framer - 2nd Shift

    1 week ago

    Impact Housing Yorba Linda, United States

    **POSITION IDENTIFICATION** · **Title**:Wood Framer - Carpenter** · **Business Unit**:iManufacture · **Reports to**:Shift Supervisor and Lead Framer** · **Location**:Yorba Linda, CA · 1st Shift - 6:00 am - 2:30 pm Monday-Friday · 2nd Shift - 3:00 pm - 11:30 Monday · - Friday · ** ...

  • Velocity Solutions

    Project Manager

    2 weeks ago

    Velocity Solutions Yorba Linda, United States

    With almost customers, we are the largest regional electricity provider in the Allgäu and produce approximately 80 million kWh of energy annually with our 10 hydroelectric power plants. We also offer our expertise in the field of energy services. · Respect and appreciation - that ...

  • Edlen Electrical Exhibition Services

    Event Services Coordinator Tradeshows/conventions

    6 days ago

    Edlen Electrical Exhibition Services Placentia, United States

    Join the Power People · Edlen Electrical Exhibition Services, the leader in providing temporary utility services is seeking to hire an **Event Services Coordinator** to join our Anaheim Team. Opened in 1994 in the heart of California's Orange County, Edlen's Anaheim branch servic ...

  • Bimbo Bakeries USA

    Maintenance Technician

    12 hours ago

    Bimbo Bakeries USA Placentia, United States

    Job Overview: · We are seeking a skilled and experienced Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for ensuring the proper functioning and maintenance of our facilities and equipment. This is a full-time position with opportunit ...

  • Home Depot

    Installation Coordinator- Irvine, CA

    1 week ago

    Home Depot Irvine, United States

    With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Ins ...

  • Qualified Recruiter Private Limited

    Project Estimator

    2 weeks ago

    Qualified Recruiter Private Limited Brea, United States

    Must possess practical estimating, engineering experience, and estimating techniques by interpreting computerized cost data and systems. · - Knowledge of HVAC, Refrigeration, & Energy Management systems and installation is a must. · - Must have a driver's license and good driving ...

  • Trutec Engineering Inc.

    Estimator - Electrical Construction Pm

    2 days ago

    Trutec Engineering Inc. Brea, United States

    Are you an experienced professional with a passion for leading projects to success? Join us Trutec Engineering Inc. is currently seeking a qualified individual to join our team as a **full-time Estimator - Electrical Construction PM** in Brea, CA. We offer a **competitive salary* ...

  • FPS - Specialists in Fire Systems

    Service Technician

    12 hours ago

    FPS - Specialists in Fire Systems Brea, United States

    **Service Technician** · **Job Summary** · Provides technical support for end users of Fire Suppression Systems. · **Job Qualifications (minimum requirements)** · **Educational Requirements**: · High school diploma or a General Educational Development diploma (GED). · **Experienc ...

  • Glow Networks

    Underground Fiber Installer

    2 days ago

    Glow Networks Fullerton, United States

    **Job Summary**: · **Responsibilities**: · - Install and maintain underground fiber optic cables using hydraulics blowing machines. · - Operate and maintain equipment such as blowing machines, fusion splicers, and OTDRs. · - Perform fiber optic cable splicing, termination, and te ...

  • Eidim Group Inc

    Part-time Contractor/ Handyman

    5 days ago

    Eidim Group Inc Fullerton, United States

    **About Us**: · EIDIM stands for "Everything Is Done In the Maker." The firm was established in September 1999, pursuing the motto "Spirituality & Competency Combined." The company was founded by Andrew Bang, together with Rex S. Kim, and David J. Kim which is currently located i ...

  • Eidim Group Inc

    Network Specialist

    1 week ago

    Eidim Group Inc Fullerton, United States

    **EIDIM Group Inc. is urgently hiring for a Network Specialist who would like to be a part of our team.** · **Responsibilities**: · *Determining company needs and coordinating the development and maintenance of network infrastructures with the IT team. *Ensuring secure and stable ...

  • California Custom Entrance Systems

    Glazier (Commercial/ Storefront)

    2 weeks ago

    California Custom Entrance Systems Orange, United States

    **Who we are**: · We are a reputable storefront glass and glazing company, specializing in the installation, repair, and maintenance of glass storefronts, windows, and doors for commercial properties. Our team is dedicated to delivering high-quality service and innovative solutio ...

  • R.E.S.S. (Real Estate Signs & Supplies)

    Delivery Driver/installer

    1 week ago

    R.E.S.S. (Real Estate Signs & Supplies) Orange County, CA, United States

    We are launch delivery services and post installation for our real estate signs. From spearheading the inventory management, delivery/installation logistics, and driving business expansion, this role offers a unique opportunity to take charge and make a mark in our growing compan ...

  • ADT

    Sprinkler Design Manager

    12 hours ago

    ADT Orange, United States

    **Company Overview**: · **Duties**: · - Lead engineering department with design and engineering. · - Support sales department with pre-sale design and estimating. · - Lead post sales system design including equipment choices. · - Lead and/or assist with system programming. · - As ...

  • 55 Property Services Inc

    Drywall Estimator

    1 week ago

    55 Property Services Inc Orange, United States

    **Responsibilities**: · - Analyze architectural plans, specifications, and other project documents to understand the scope of work and requirements for drywall installation. · - Collaborate with project managers, contractors, and other stakeholders to gather necessary information ...