Event Services Coordinator Tradeshows/conventions - Placentia, United States - Edlen Electrical Exhibition Services

Description

Join the Power People

Edlen Electrical Exhibition Services, the leader in providing temporary utility services is seeking to hire an
Event Services Coordinator to join our Anaheim Team.

Opened in 1994 in the heart of California's Orange County, Edlen's Anaheim branch services over 21 convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.

. This is not a remote or hybrid position. Must be available to work at the office and on showsite.


Salary:
Commensurate with experience and education. This is an hourly non-exempt position.


Essential Duties & Responsibilities:

• Book events in Event Management Program (EMP) and update as information is received
• Create and maintain electronic files
• Create order forms and distribute to general service contractors and clients
• Obtain and confirm general service contractor move-in, exhibitor, show open and tear out hours
• Obtain current and up-to-date floor plans
• Obtain current and up-to-date exhibitors lists and import into EMP; enter individual exhibitor information and update as necessary
• Collect payment for services before, during and post-event
• Review and request additional information from exhibitors to meet their electrical needs prior to arrival at show site
• Communicate regularly with client and decorator to obtain all event relevant information
• Mark utility orders to the floor plan
• Communicate with all members of electrical staff regarding orders, floor plan, scheduling, installation, onsite production and dismantle
• Produce exhibitor and show management work orders
• Produce and distribute relevant utility delivery lists before move-in
• Obtain and enter show management and/or general service contractor utility requirements
• Audit orders and show files to ensure accurate data entry
• Attend planning, operations and pre-con meetings as needed
• Manage and provide customer service onsite at the exhibitor service desk and/or labor desk
• Interact with exhibitors on show site to ensure a successful installation and tear out
• While onsite process new and revised orders, collect funds, create work orders and assign an electrician to complete the work
• Onsite distribution of "no order" on file notices and final invoices
• While onsite conduct a booth audit and collect funds if necessary
• Enter all completed exhibitor and show management work orders at show site and process all final payments
• Provide the tear-out delivery list and floor plan to foreman
• Present show management invoice, obtain signature and payment
• Organize information and take information back to the office
• Reconcile paperwork, run reports and submit the event file and paperwork for final approval
• Travel and assist branch offices when necessary
• Other duties as assigned

Hours:


Travel:

May be required to travel to support other convention properties, including the Anaheim Convention Center, Long Beach Convention Center and Palm Springs Convention Center.

Transportation:

Reliable transportation is required due to varied hours and work locations


Pay:
From $25.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Events management: 1 year (preferred)
• Customer service: 2 years (required)

Work Location:
In person