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    Program Manager - San Jose, United States - Concentrix

    Concentrix
    Concentrix San Jose, United States

    1 week ago

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    Description

    Role and Responsibilities

    ● As a Go-to-Market Program Manager, you will work closely with Product, Marketing, Sales, and Operations leadership to drive the commercial success of our products.

    ● You will be responsible for the management and effective landing of product launches, business model changes, and other strategic customer initiatives.

    ● In this role, you will bring your go-to-market experience to drive both effectiveness and efficiency in our launch process.

    ● To accomplish all of this, you will need to build strong cross-functional partnerships, influence a cross-functional leadership team, and use organizational skills to navigate ambiguity.

    ● You use strategy & communication skills to prioritize, design cross-functional processes, and influence key senior stakeholders.

    ● You use technical skills to get into the details of a product change while maintaining a 30-thousand-foot perspective to understand the future needs of the business and adapt.

    ● Manage intake process of new customer GTM requests and run weekly prioritization meetings across covered and unsupported products

    ● Review early-stage product PRDs for Commercialization exit criteria and align on coverage.

    ● Manage product releases for late-stage product deployments.

    ● Dive deep into specifics to analyze the issues, and then pull back up to examine the broader strategic implications. Synthesize multiple perspectives to arrive at and drive decisions.

    ● PgM Tier 2 and Tier 3 releases.

    Qualifications

    ● Bachelor's degree or equivalent practical experience.

    ● 6 years of experience in program management or business operations

    ● 4-5 years of experience in go-to-market or running projects/operational processes should show minimum familiarity with the role and base comfort with collaborating with leadership levels of the company.

    ● Experience with technology / Enterprise Software / Cloud.

    ● Experience in business leadership.

    ● Demonstrated ability to conceptualize, define, and implement large-scale projects/programs with limited oversight, cross-functional dependencies, and international implications.

    ● Strong communication and interpersonal skills / able to influence all levels. Preferred Qualifications / Bonus skills: Resourceful and Motivated

    ● Passionate about customers, possessing the drive to achieve quick results, and having the capacity to assume increasing responsibility in an evolving, fast-paced global organization.

    ● Ability to manage numerous projects/work streams simultaneously and drive them to successful completion with a wide range of stakeholders and tight timelines

    ● Experience in people management

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