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    Client Solutions Analyst - Jacksonville, United States - Acosta, Inc.

    Acosta, Inc.
    Acosta, Inc. Jacksonville, United States

    1 week ago

    Default job background
    Description

    RESPONSIBILITIES

    • Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools
    • Track Business Manager Assistant performance against client KPI's
    • New associate onboarding and training (Campbell BM/BMA/CRA/CCA) - set up in Campbell's systems
    • Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution
    • System Administrator for the TPM System. Assist end users and make needed updates to current configuration
    • Meeting the physical requirements - listed below
    • Otherduties as assigned

    QUALIFICATIONS

    Ed ucation Requirements:

    • Bachelor's Preferred
    • Driver's License Required

    Work Experience Requirements:

    • 5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred
    • Customer service and client relationship management experience
    • Trade Promotion Management experience witha food manufacturer is preferred
    • Accounting, Audit, Account Reconciliation experience required
    • System integration background

    Knowledge, Skills and Abilities Requirements:

    • Advanced reporting and analytical skills
    • Microsoft Excel skills (Advanced)
    • Training, presentation, communication skills
    • Work in a matrix reporting environment
    • Ability to travel (20%)
    • Champions the needs of customers and clients
    • Uses a collaborative approach to do what is best for the entire organization
    • Demonstrates initiative and takes appropriate risks
    The incumbent(s) in this position should exhibit the following Acosta values:

    People Minded - Must show dignity and respect to all people

    Integrity - Must exemplify the highest degree of ethical behavior

    Results Oriented - Must show passion, pride and commitment to succeed

    Trust - Must be honest, sincere andconfident

    Teamwork - Must build trusting relationships

    Innovation - Must progress through a combination of creativity, common sense and vision

    Balance - Must maintain an optimistic attitude and keep perspective on what is important in life.

    Acosta Sales & Marketing is an Equal Opportunity Employer

    By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.


    US:

    Canada:

    ABOUT US
    The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities.

    Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client's trade promotion management needs.

    Acosta, and its subsidiaries, is an Equal Opportunity Employer


    Job Category:
    Retail


    Position Type:
    Full time


    Business Unit:
    Sales


    Salary Range:
    $44, $66,300.00

    Req ID: 411
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